Avaliações (31.289)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
20 de dezembro de 2024

Live chat via dsers is really great. Elora helped me very quickly. I felt very comfortable with her. Thank you.

mytiva
Alemanha
5 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de dezembro de 2024

i am so happy with the customer service. waiting time was less than a minute. My issue got resolved in no time. The assistant was super nice and guided me so well.

Bazaarvibe
Estados Unidos
12 dias usando o app
DSers deixou uma resposta 12 de dezembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de novembro de 2024

I just got some help from Gloria, she was really helpful and worked out with me to resolve my issues very patiently, very good service from Gloria!

starglow
Canadá
23 dias usando o app
DSers deixou uma resposta 25 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de outubro de 2024

Raphael was awesome. He was more than helpful and stayed with me until he was sure I was able to accomplish what I set out to do on Dsers. I hope Dsers hires more representatives like Raphael. He's knowledgeable about the products and provides screenshots as well as instructions.

Raphael, is what customer service representatives should be, Dsers should pay him more, and have him train customer service representatives.

Cameron's Shop
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 17 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de outubro de 2024

Excellent Service with Aim

I had the pleasure of receiving assistance from Aim, and I must say, the service was outstanding. From the moment I reached out, Aim displayed a level of professionalism that immediately put me at ease. Their responses were prompt, clear, and incredibly helpful, addressing all my concerns with patience and expertise.

What impressed me the most was Aim's reliability. I felt confident that my inquiries were in good hands, and they went above and beyond to ensure my needs were met. It’s refreshing to experience such dedication in customer service.

If you’re looking for a dependable and supportive representative, I highly recommend reaching out to Aim. Their commitment to excellence truly sets them apart!

Moolanias
Israel
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de novembro de 2024

I want to take a moment to express my gratitude for the incredible support I received from Vivian on the DSers team. She was absolutely amazing in helping me with all of my issues. Vivian addressed every problem I had and left no questions unanswered. Her friendliness and willingness to assist were truly outstanding. I couldn’t have asked for better support!

PAMO
Alemanha
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de novembro de 2024

Had a problem with fulfilling my orders, contacted customer service, and had a pleasure to be connected to Chloe. She was extremely friendly and patient, helped me solved the problem in the end. Very grateful!

Ryvía
Malásia
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 6 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2024

super fast response on messenger! I had a problem and they sorted it straight away. Super professional and helpful. The app is easy to use too

Adorn & Adore
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 14 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 de novembro de 2024

As a new user, I was unfamiliar with the process, but Rin from Dsers assisted me with placing my first order. Rin was highly professional and responded promptly, making the experience seamless.

X Notch
Reino Unido
29 dias usando o app
DSers deixou uma resposta 5 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de dezembro de 2024

i just get help from Zoe, and he is really really support. work from his heart. many thank!

Kids Home
Vietnã
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team