Avaliações (29.841)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
9 de março de 2024

My agent Lucia is so helpful. I have sorted out alot of things within couple of mintues, she is so helpul

oneside
Austrália
Mais de 1 ano usando o app
DSers deixou uma resposta 10 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de abril de 2024

Olivia has been very kind to me and helpful. Thank you so much.

BunkerNation
França
3 meses usando o app
DSers deixou uma resposta 2 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de fevereiro de 2024

Brilliant. Really easy to use and great customer support. Thanks very much to Vivian for their help! Under 15 minutes for a response, I wish all companies were like this!

dodde.rs
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 27 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 de fevereiro de 2024

Selena really helped me how to separate the product's shipping from variants, thank you for your help and kind support! She is very helpful.

proudpoodle
Tchéquia
5 meses usando o app
DSers deixou uma resposta 11 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de fevereiro de 2024

I had a problem with the shipping set up,but it was solved fast by the staff Blanca. She was so kindly and helpful. I appreciate a lot.

Mama & Babies
Brasil
4 meses usando o app
DSers deixou uma resposta 3 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Data de edição: 15 de abril de 2024

Quick and Efficient Support!

I want to express my sincere gratitude to Wendy for her exceptional assistance with the app. She went above and beyond to resolve my issue, demonstrating unwavering dedication and commitment to customer satisfaction. Despite facing challenges, Wendy remained patient and tirelessly worked to find solutions, making every effort to ensure my experience was positive. Her professionalism and genuine care are truly commendable. Thank you, Wendy, for your outstanding support and dedication to helping customers like me. You've made a significant difference, and I deeply appreciate it.

kufeyeh
Jordânia
4 meses usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 de março de 2024

I am still new to dropshipping and this app, but Selena was very helpful and respectful with all of my questions!

The Lookbook Co.
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 26 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 de abril de 2024

Solicitei suporte hoje sobre links que não estavam abrindo no otimizador de fornecedores e fui atendida imediatamente pela atendente Aimee.
Ela é uma profissional incrível e me ajudou na resolução do meu problema.
Parabenizo a toda a equipe do Dsers pelo atendimento imediato e em especial a Aimee.

Lolo Glamour
Brasil
5 meses usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

31 de janeiro de 2024

Rfimp offered excellent support, technical knowledge and was extremely patient and kind in contact.

Donna Brasil
Brasil
6 meses usando o app
DSers deixou uma resposta 1 de fevereiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2023

Irene was so kind and helped me to resolve my issue in a very short time ! Hope i will talk with her on my next chat ! thanks' again !

InnovPet
França
4 meses usando o app
DSers deixou uma resposta 14 de novembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team