Avaliações (30.387)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
30 de março de 2024

Im literally a "newbie" to dropshipping, and I was running into some issues with my first order being processed and shipped. I contacted customer service via messaging and Alice greeted me in a timely manner and stayed patient and helped me through quite a lot of questions. Would never have been able to get this going if it wasn't for her help. Thank you again.

Good Livin’!
Estados Unidos
9 meses usando o app
DSers deixou uma resposta 31 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de agosto de 2021

Niki helped me within a few seconds after contacting the facebook customer care, mapping variations, happy with it!

Pursue Amsterdam
Países Baixos
Mais de 2 anos usando o app
DSers deixou uma resposta 25 de agosto de 2021

Hi Pursue Amsterdam,

We really appreciate your review of DSers about our features and customer service. We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de abril de 2024

The problem solving at Chat was really awesome and fast

Skyline Shop
Brasil
7 meses usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2022

I use the app for a very long time, always working well and very good support, react fast, thanks Chris

TouTouLand
França
Mais de 2 anos usando o app
DSers deixou uma resposta 18 de outubro de 2022

Hi,

We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Data de edição: 4 de novembro de 2021

Zark answered my question very quickly and professionally. I had a very nice chat with him and he was very patient. Jessica was super helpful in answering my complicated questions.

The Corgily Pet Shop
Canadá
Mais de 2 anos usando o app
DSers deixou uma resposta 27 de junho de 2021

Hi The Corgily Pet Shop,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Data de edição: 13 de setembro de 2021

Tang/ Sebastian. thanks for your help around this time. thank you you helped me a lot thank you for everthing!!!

Storebudget
Países Baixos
Mais de 2 anos usando o app
DSers deixou uma resposta 12 de setembro de 2021

Hi Storebudget,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de abril de 2024

Sally was patient and kind, she guided me through my issue and made sure I got through. Thank you

E baby solution
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de março de 2024

La réponse rapide et précise de cette application m'a surpris, merci à Aimee qui m'a résolu avec des captures d'écran pour me faciliter la vie, j'apprécie beaucoup.

Nettoyage Zone
Canadá
Mais de 1 ano usando o app
DSers deixou uma resposta 3 de março de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2022

Hasta el minuto todo ha funcionado correctamente, y el servicio de soporte al usuario es realmente un lujo. Hoy fui atendido pr Sylvia de soporte y fue realmente un alivio y un gran apoyo, muchas gracias

Tu salud primero
Chile
Mais de 2 anos usando o app
DSers deixou uma resposta 18 de outubro de 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de abril de 2024

Bianca was an awesome assistant. She helped me get what I needed, done, and was very kind and professional. Definitely recommend her

Coco e Bambu
Brasil
4 meses usando o app
DSers deixou uma resposta 17 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team