Avaliações (31.265)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de outubro de 2024

I AM REALY HAPPY WITH CUSTOMER SERVICE STAFF RIN. SHE SPENT LOT OF TIME TO SOLVE MY PROBLEM WHICK I DIDN'T PLACE THE ORDER CORRECTLY. ONCE AGAIN THANKS FOR HER PATIENCE

Bestpetluxboutique
Reino Unido
3 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de novembro de 2024

The customer support Holly is fast to respond and very helpful in clearing the issue for me to start using. Excellent!

Retroverse Arcade Games
Singapura
2 meses usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de novembro de 2024

The explanation provided was really clear and the customer support representative "Olivia" was very patient in stepping through the steps. Overall experience so far with DSer has been positive.

My Store
Austrália
29 dias usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de setembro de 2024

The service was great. Luna was super helpful and even taught me some new things. She was very patient and knowledgeable.

Thanks for your support!

Home On Earth
Austrália
Mais de 2 anos usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de outubro de 2024

I liked this service, it is easy to work with and the interface is not complicated. And when I had questions, I turned to support, the consultant Celia helped me solve my question very quickly and professionally, she was attentive and I received a solution very quickly, Thank you

HolaTrend
Reino Unido
4 meses usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de outubro de 2024

Great support service! Take no time, fast reply, Thank you for the information, and make it easy to reach out!

ChicChoiceBoutique
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de novembro de 2024

I recently had the pleasure of interacting with Dsers's customer service team and her name was Rita, and I must say, it was an outstanding experience. From the very beginning, the representative was courteous, attentive, and genuinely eager to help.

Not only did they swiftly address my concerns, but they also went above and beyond to ensure that all my questions were thoroughly answered. Their knowledge about the product/service was impressive, and their patience in explaining the details was truly appreciated.

What stood out the most was their proactive approach to resolving my issue. They provided clear, step-by-step guidance and even followed up to ensure everything was working smoothly. It’s rare to encounter such dedication and professionalism in customer service these days.

Overall, Dsers's customer service exceeded my expectations, and I am extremely satisfied with the support I received. I highly recommend their services to anyone seeking a seamless and positive customer experience.

Panache Zanaat
Portugal
3 dias usando o app
DSers deixou uma resposta 25 de novembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 de outubro de 2024

Zina did a very good job. I had a problem with my Aliexpress Account and she gave me the information that i needed in just a few minutes. I am very happy with the Customer Service

ComfySleep
Alemanha
3 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 de outubro de 2024

The customer service will answer your questions in a professional and simple way, which I think is very good

Fragrant garden
China
4 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de dezembro de 2024

I got stuck on a part of the order fullfillment. Aurora helped me really well.

Aurelène
Países Baixos
27 dias usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team