DSers‑AliExpress Dropshipping , 24.730 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de agosto de 2023

Lily helped answers my questions. She done a great job and very knowledgeable. I was able to have my issues resolved and at ease step by step instructions. Thank you.

Rozsamy.com
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 16 de agosto de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de agosto de 2023

Excellent customer service from Alice!! He helped clarify many questions I had regarding about the shipping information thank you very much!

Stems Trends
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 25 de agosto de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 de agosto de 2023

Exceptional Customer support. Thanks for the service. They solved my problem step by step. The behavior was friendly and the aura was enthusiastic. Most of all didn't feel like I was talking to a robot rather a person who could relate to my situation.

ShopSync
Singapura
4 meses usando o app
DSers deixou uma resposta 6 de agosto de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de maio de 2023

Great help! Jenny was excellent, she helped me with just what I needed and was very understanding and helpful. Very kind and she guided me thru the process of things that I needed help with whilst being calm, nice and explanatory.

Thanks a lot!

My Store
Suécia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 16 de maio de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de julho de 2023

Isak from DS'ers helped me really good today, what a legend! I got my first order and my fullfillment was not working due to shipment settings. Isak helped me in like 2 seconds and I fulfilled it really fast. Thank you Isak!

Decor Lola
Países Baixos
2 meses usando o app
DSers deixou uma resposta 16 de julho de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de agosto de 2023

Highly recommend DSER. Jully, our expert, was super awesome, patient, and professional. Since I’m a beginner it was hard at the beginning but jully was able to walked me through every step of the way.

Twinkle Star
Estados Unidos
21 dias usando o app
DSers deixou uma resposta 16 de agosto de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 de junho de 2023

Serein!

So easy to work with. Sorted my problem out in under 5 minutes. Nothing was too much hassle. Happy to answer questions, even after solved the problem at hand. Thank you, once again!

PetToySolutions
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 27 de junho de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

25 de outubro de 2023

Eden was so incredibly helpful and courteous! Solved all my issues in a timely manner, and was very polite. I'm so grateful for the help!

Pet Pantry
Canadá
5 meses usando o app
DSers deixou uma resposta 26 de outubro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

31 de julho de 2023

I was struggling with my store setup, after speaking with Eden that was no longer the case. Eden did a excellent job by assisting me step by step providing screen shots in order to resolve my issues!!

Excellent Service!!

My Store
Reino Unido
3 meses usando o app
DSers deixou uma resposta 2 de agosto de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 de maio de 2023

Je n'ai pas l'habitude de donner des avis, mais pour être honnête, je voulais vraiment prendre le temps de vous remercier très chaleureusement, car je suis très satisfaite du service client DSers de "Neva".
Après une mauvaise manipulation sur mon site de commerce électronique, j'ai contacté le service clientèle et après quelques minutes, ils m'ont sorti d'une très mauvaise situation. Ils méritent plus que 5 étoiles. Vraiment un GRAND MERCI !

I don't usually give reviews, but to be honest, I really wanted to take the time and thank you very highly, because I am very satisfied with the DSers customer service of "Neva".
After a bad manipulation on my e-commerce site, I contacted the customer service and after a few minutes they got me out of a very bad situation. They deserve more than 5 stars. Really a BIG THANK YOU !

ADEZA
Nova Caledônia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 7 de maio de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team