DSers‑AliExpress Dropshipping , 24.601 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de julho de 2023

Really helpfull person, got all the information i needed to work on my webshop! Thank you for the fast support!

eeona
Suécia
5 meses usando o app
DSers deixou uma resposta 16 de julho de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de agosto de 2023

Had the most helpful experience with Irene, we had made a few errors with processes for our first store, and she was able to resolve all our issues in a timely and helpful way. So responsive and answered all our questions! Thank you so much Irene, you made an overwhelming task, so easy. Thank you!

Tiny Tiger
Austrália
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 27 de agosto de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de junho de 2023

I am new to Dsers and needed some help. I spoke to Raphael at customer services was very helpful. He went above and beyond to help me figure out Dsers shipping process.

TrioneProduct
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 5 de junho de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de julho de 2023

Great app. The best one for dropshipping easily. And great service if you need help! Thanks Selena !

Gode Toi
França
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 19 de julho de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de agosto de 2023

Sandy was great, she helped me solve my shipping and tracking problem with very little effort and explained how to avoid issue in the future.

Birdie or Bust
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 3 de setembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de novembro de 2023

Ótimo suporte, todas as vezes que precisei sempre estiveram lá e me ajudaram. Agradeço principalmente a Sandy pela paciência e eficiência.

Norestershop
Brasil
3 meses usando o app
DSers deixou uma resposta 12 de novembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 de setembro de 2023

Good APP! Tried their Customer service which was good! Lily on Customer service was great and helped out!

Recommend!

Von Essen of Sweden
Suécia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 11 de setembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de junho de 2023

Today i contacted the dsers support team trough messangers because i had a problem regarding a order. I was lucky enough to talk with Neva! My problem was solved in no time. Knowing that people like Neva are here to help gives me confidence and reassure to continue working with them. Thank you again Neva, great and quick support and very kind too, you were able to understand my problem and solve it instantly!

ToysRanch
Itália
15 dias usando o app
DSers deixou uma resposta 12 de junho de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de julho de 2023

Olivia has been amazing, she took the time to help and she found the solution !
Thanks again to her

NINANERE
França
8 meses usando o app
DSers deixou uma resposta 9 de julho de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 de junho de 2023

Tony, he was very cordial and helped me a lot, he was attentive and offered me all the help I needed,
thank you very much

Loja virtual
Brasil
10 meses usando o app
DSers deixou uma resposta 19 de junho de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team