Avaliações (5.883)
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I had a great experience with DSers support, and I want to give a special mention to Raphael who helped me solve an issue I was facing. He was incredibly quick, efficient, and very clear in his communication. Thanks to his assistance, I was able to understand the correct process and resolve my issue in no time. Honestly, it’s rare to find such prompt and helpful customer support! I highly recommend DSers to anyone looking for reliable order fulfillment. Thanks again Raphael !
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was not able to get onto the app. But after getting help on message center i managed to get help and up and running. Thank you Rfimp for helping me today!
Hello!
Thank you so much for leaving a review! We’re thrilled to hear that Rfimp could assist you today. Our customer service team is always here to provide helpful and responsive support whenever you need it.
Feel free to reach out to us anytime if you need further assistance. We're always happy to help!
DSers Team
A very good app, orders are transmitted quickly and the service responds quickly. Due to the update from Aliexpress, I couldn't place an order via my Google Extension, so I wrote to support. Aimee quickly forwarded my ticket and offered me support. Since the support could not react immediately, I deleted and readded Google Extension on my own, after which it worked again. In the evening, Aimee contacted me and offered this procedure. So far nothing to complain about with DSers.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Superb customer service. I spoke to Selena when I ran into a small issue. She was very knowledgable and helped me within minutes. Couldn't ask for more!
Hi!
Thank you for your kind words and for taking the time to share your experience! We're glad to hear that Selena was able to assist you quickly and efficiently. Our customer service team is always here to help!
If you ever need any further support, don’t hesitate to reach out. We’re happy to assist anytime!
DSers Team
Reached out for help today, to understand why products were showing out of stock, Support Staff Rin, was extremely helpful, identifying the problem (mapping issue) and then providing a step by step guide to resolve. In addition helped with other queries, again sending a video to assist me. Really appreciate the help, instead of sending instructions where I'd likely have got lost. Thank you
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Hayley was great thanks for all the help
Hi,
Thank you so much for your kind words and for taking the time to leave a review! We're so glad to hear that Hayley was able to assist you — our customer support team is always here to provide friendly and effective help.
If you ever need anything else, don’t hesitate to reach out again!
DSers Team
very helpful customer support!
Hi,
Thank you for your kind words and for taking the time to leave a review! We're glad to hear that our customer support team was able to assist you — they’re always here to provide fast and helpful service.
Feel free to reach out again anytime you need support.
DSers Team
I received great and speedy customer service from Zico at Dsers
Hi,
Thank you for taking the time to leave a review! We're glad to hear that Zico was able to assist you quickly and effectively — our customer service team is always here to help with speed and professionalism.
Don’t hesitate to contact us again if you need further support.
DSers Team
DSers is good, I enjoy their service but some things were confusing at first.
Thankfully they have AMAZING support right via messenger, a special big thank you to Olivia who not only quickly and effectively helped me resolve my issue but also made me feel understood and prioritized.
She helped me feel way more confident using their service knowing help is just a message away <3
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
"The support team was incredibly helpful and responsive. They guided me step by step through the entire process and quickly answered all my questions about syncing with AliExpress. I’m really impressed with their professionalism. Highly recommend DSers for anyone doing dropshipping!"
Hello,
Thank you so much for your kind review! Our customer service team works hard to provide clear guidance and quick responses to make your experience smooth and efficient. We’re thrilled to know you’re impressed with the support you received.
Please don’t hesitate to reach out again if you need any further assistance.
DSers Team