Avaliações (31.295)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
31 de outubro de 2024

I had to downgrade my account and used the messenger chat feature. It was very easy to use and the customer service rep was very helpful and courteous.

Naked Dolphin
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 3 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de novembro de 2024

I had a problem and it was quickly resolved by ELORA, I'm speechless, thank you for your support

Boos Store
Brasil
3 meses usando o app
DSers deixou uma resposta 19 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 de dezembro de 2024

Rfimp was extremely helpful and polite. Great customer service!

Bodi Hype
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 de outubro de 2024

Received some help from Celia today. Really professional. Helped me resolve my issues fast. Would recommend. 10/10

Home Custom
Canadá
5 meses usando o app
DSers deixou uma resposta 17 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 de dezembro de 2024

Thank you for Zina Dsers advisor, for helping and taking the time to investigate my Dsers Issue, and solving the issue so fast.
Thank you so much.

ZOLAAA
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de dezembro de 2024

thank you to Elora. i was confused about a process in Dsers and contacted them, and she responded with some of the most in-depth customer service i've ever received. amazing service and was very patient, understanding, and friendly. would rate 6 stars if i could!

ratelier ✧
Estados Unidos
4 dias usando o app
DSers deixou uma resposta 10 de dezembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de outubro de 2024

Great experience , easy ,simple and straight forward.
I got great support from Aimee , she got i right to work and solve the issue in no time. Thank you Dsers!

FirstManStore
Israel
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 23 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 de outubro de 2024

The customer support is always available…
The customer support is available almost any time to answer questions about shipping, orders, etc.
Till now (couple weeks ) I test my store and the whole DSers service, so I don't have test it in a really serious problem. I will come back!

Sellyne Jewelry Designs
Grécia
25 dias usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de dezembro de 2024

Spoke to Rfimp from the DSers team through Facebook Live Chat and they resolved my issue within minutes. Very satisfied with the efficient service.

CASIFY
Austrália
3 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 de dezembro de 2024

I got stuck on a part of the order fullfillment. Aurora helped me really well.

Aurelène
Países Baixos
27 dias usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team