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App was fairly easy to install and to navigate. Have been fulfilling my first few orders and was not seeing updates and contacted Shopify customer support which sent me to DSer support. They were quick to respond Facebook messenger
Hi tilhverdag,
Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Easy access to customer service. Helen helped me step by step with my issues. She’s very patient, informative, knowledgeable and have an excellent customer service.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
For speed response ask for Jessie :-)
I had a problem tonight... a scary problem. Wrote a support request, 10 minutes later got the answer. 5 more minutes an the problem is solved. Thank you so much Jessie for your support, really appreciated.
Hi Bébé Reborn Plus,
We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
The support guided me to the solution very quickly. Thank You to Villanelle
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great service, reply fast and very helpful. I had a few issues to solve, each time i reached out to support, i got a great service. recommended.
Hi,
Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
They were quick to respond and provided some insight on how to handle my issues. Make sure to ask all the questions you may have in order to resolve what you need.
Hi Kalis Klosets,
We are happy to learn that DSers is really helpful for you. We will continue working hard to provide an excellent dropshipping experience for all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
This app is fabulous! I recently migrated from Oberlo and it was super seamless plus it allowed me to order and pay much quicker than the other apps. I had an issue and a few questions with my first order once I switched and contact DSERS for help. I was greeted by Jessica within minutes and she walked me through everything and answered all my questions. Super helpful!
Hi,
Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Had encountered some shipping problems, Krystal had provided me with guidance and additional information to resolve the shipping problems insplit seconds. Thanks for her great help.
Sandy a était top.
Très réactive, on a regler mon probleme tres rapidement .
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Thanks so much Krystal, I appreciate your support. Dsers all the way.....................................................................................................................................................
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team