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Starting out in the drop shipping niche in Australia, has been many long hours of work and knowledge acquiring, the Australian market doesn't have very much to offer in the way of product suppliers and automated shopify apps for drop shipping in Australia that's where Dser is vital to Australian drop shippers as its platform once navigated with understanding and contacting Dser support team if required with any queries with help from individuals like Chloe from the support team working wonders with providing information on questions, additional information and guidance to changes that you can make to the navigation of the Dser platform more knowledgeable and suitable to your requirements for drop shipping in Australia. I give Dsers 5 stars for the quick response in getting issues resolved, the addition support they provide through messenger and having employees like Chole on the support team to help. :) regards Jonty.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Vivian was the most helpful and patient person EVER. She helped me to solve my problem and explained EVERYTHING to me. I legit asked about 80 questions! And never felt rushed, or like she was annoyed with me. I am really grateful. This was a GREAT experience and I will definitely feel confident in using the chat thanks to this in the future! Vivian deserves a raise for how knowledgeable she is and her incredible customer service skills. Thanks again Vivian! Really appreciated it.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Excellent support from Rfimp today. Very fast response and was able to answer all of my questions. Very polite and friendly too
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Chrissy was very kind and professional. She answered my question quickly and perfectly. She was a great help to me today. Thanks to you
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I will recommend Dser to anyone!! their team are very attentive and very fast in getting in touch when you need them. 100% recommended!!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Raphael was awesome. He was more than helpful and stayed with me until he was sure I was able to accomplish what I set out to do on Dsers. I hope Dsers hires more representatives like Raphael. He's knowledgeable about the products and provides screenshots as well as instructions.
Raphael, is what customer service representatives should be, Dsers should pay him more, and have him train customer service representatives.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of working with Blanka from the DSers support team, and I couldn’t be more impressed! Blanka is truly a standout agent who brings expertise, patience, and a problem-solving attitude to every interaction. She went above and beyond to make sure my issues were resolved quickly and effectively.Blanka’s deep understanding of DSers and dropshipping, in general, is remarkable. She guided me through every step with clear, detailed explanations and even shared helpful tips that I hadn’t thought of before. It’s rare to find someone with such thorough knowledge! Thank you so much!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The support is very helpful and responds quickly, I recommend it for the future
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Rin, my Customer Service Rep, was fantastic! DSers offers 24/7 live support to help you navigate the learning curve and tackle the technical details with ease. The platform needs UX improvements but over all Great service.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Excellent Service with Aim
I had the pleasure of receiving assistance from Aim, and I must say, the service was outstanding. From the moment I reached out, Aim displayed a level of professionalism that immediately put me at ease. Their responses were prompt, clear, and incredibly helpful, addressing all my concerns with patience and expertise.
What impressed me the most was Aim's reliability. I felt confident that my inquiries were in good hands, and they went above and beyond to ensure my needs were met. It’s refreshing to experience such dedication in customer service.
If you’re looking for a dependable and supportive representative, I highly recommend reaching out to Aim. Their commitment to excellence truly sets them apart!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team