Avaliações (30.417)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de novembro de 2024

Amazing support and response in a timely manner , Sans were soo helpful and lovely to chat with

The Mouse Pads Ninja
Canadá
Mais de 2 anos usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de novembro de 2024

Rfimp was awesome he stayed online with me until my issue was resolved. Rfimp is absolutely wonderful I was so stressed out about my items showing unavailable but he assured me he would do everything to help me. Thank you Rfimp.

Classy Closer Collections
Estados Unidos
5 dias usando o app
DSers deixou uma resposta 20 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de setembro de 2024

Really great Customer Service. Reached out to them because I was having issues with setting up my account and editing my products and Sandy was a great help.

My Store
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

I only have thanks to say. Chloe was with me for 1 hour and a half helping me!! With a lot of patience, showing me the step by step to follow. And in this way she solved the big problem I had. In addition, she advised and guided me to have a better performance on the platform. Thanks Chloe!!! For more people like you!

Pocket pix
Espanha
29 dias usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

Quickly respond to solve my store issue with accurate and helpful information many thanks to the support team!!

Celebration Care Station
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de novembro de 2024

Best app ever best customers service. Gloria helped me with just one minute! really appreciate everything

Authentic Vibes
Arábia Saudita
14 dias usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2024

I got immediate help from Gloria, with how to solve an awaiting order for a product that needed new mapping. Very happy with the help I got

Termobutiken
Suécia
14 dias usando o app
DSers deixou uma resposta 14 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de novembro de 2024

The service was very fast, and they managed to find a solution for my problem, thank you !!!

Zalinoa Market
França
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 19 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 de outubro de 2024

Service looks promising. Just dropped from Zendrop to try DSers. So far, not bad at all.

Skylocart
Estados Unidos
24 dias usando o app
DSers deixou uma resposta 3 de novembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2024

Tinha umas dúvidas com relação ao uso correto do app e recorri a ajuda do suporte pelo Messenger e o atendente Ivan me ajudou com muita eficiência! Estou muito feliz e satisfeita com o atendimento que ele me prestou, pois tirou minas dúvidas e me deu uma informação valiosíssima ao qual me ajudou muito!
Muito obrigada!

I had some questions about the correct use of the app, so I reached out to customer support via Messenger. The representative, Ivan, assisted me with great efficiency! I am very happy and satisfied with the service he provided, as he not only answered all my questions but also gave me invaluable information that was extremely helpful!
Thank you so much!

Itens Uteis com Desconto
Brasil
6 meses usando o app
DSers deixou uma resposta 20 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team