Avaliações (26.877)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de agosto de 2023

Olivia from the Dsers team served me very well and solved my problem quickly and efficiently, I definitely recommend the application and the entire Dsers team!!

UnishopBR
Brasil
5 meses usando o app
DSers deixou uma resposta 15 de agosto de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de setembro de 2023

I needed help, they responded to me within minutes. Big thanks to Selena

Dakisensei
França
4 meses usando o app
DSers deixou uma resposta 7 de setembro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de setembro de 2023

I had the pleasure of interacting with DSers' customer support team recently, and I must say, I was thoroughly impressed. Via, one of the support representatives, went above and beyond to assist me with an issue I was facing. Their patience and willingness to help made a significant impact.

Via patiently listened to my concerns and provided clear and concise guidance every step of the way. What stood out to me was their dedication to ensuring that I understood the process and felt comfortable with the solutions provided.

The responsiveness of the support team, especially during busy times, was noteworthy. It's reassuring to know that prompt assistance is available when needed. Via's professionalism and friendly approach made the experience even more positive.

I truly appreciate the outstanding service I received from DSers' customer support team. If you're looking for a company that values its customers and provides top-notch assistance, DSers is the way to go. Kudos to Via and the team for making customer service a priority!

QuietlyBallin
Estados Unidos
8 dias usando o app
DSers deixou uma resposta 7 de setembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 de setembro de 2023

Via was very helpful walking me through all of my problems, I would be lost without her.

Glamour Lodge
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 7 de setembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de setembro de 2023

thank you very much for te perfect and easy service, very professional and fast reply support and help

ARTMAISON
França
4 meses usando o app
DSers deixou uma resposta 24 de setembro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1 de setembro de 2023

Sherry is an amazing support agent, she went the extra mile to help me with order fulfillment syncing on DSers and Shopify, I highly recommend!!

MyRody
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 3 de setembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de dezembro de 2023

Isla was very helpful! Thank you!

Threefold Cord Gift Emporium
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 20 de dezembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de outubro de 2023

Easy to navigate. I contacted Wendy from Support and she was super fast and helpful. She fixed my issue immediately and answered all my questions.

Laniula
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 15 de outubro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de agosto de 2023

I must mention that DSers customer service is prompt and superb. On two different occasions I happened to come across two reps, Cynthia andJuli, both were highly cooperative and very forthcoming. keep it up

Jumyal's Store
Suécia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 15 de agosto de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de agosto de 2023

Neva is the best CS rep I've ever dealt with! Very happy with the product and service I've received from DSers.

Swanky Pawz
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 25 de agosto de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team