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Hi,
Today I was assisted by Irene with a mapping supplier issue. She was very quick to respond and clear when letting me know why I was having an issue. She also answered my questions really quickly and sorted the problem out on her end. I have no issues now and I'm really happy with the service.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Wenndy, the DSers representative, provided me with exceptional service. He was helpful, knowledgeable, patient, and courteous in addressing my questions and concerns about the platform. His ability to handle customers and his professionalism made my experience very positive. I look forward to continuing to use DSers with the confidence of high-quality support. Congratulations to Wenndy and the DSers team!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Very good application and the support is very reactive, good job for Carol to help me on issue for import products
Hi Goodphiling,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Muito satisfeita com o atendimento da Irene! Foi muito rápida e consegui terminar minhas configurações pela Profitfy.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The product is great, and the customer service is even better. Tracy was very patient and answered many of my questions, and I have a lot more confidence about sticking with DSers now.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Haven't tried the paid version yet but I definitely will! App support and messenger support are fast and great taking into account the time difference.
Hi Infinite Magma,
Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!
DSers Team
Service joignable par chat ce qui es beaucoup plus pratique que les mails, réponse d'un agent en quelques minutes seulement !
Explications claires, précises et concises. L'assistance m'a aidé à résoudre mon problème tout en m'expliquant ce qui n'allait pas et en me donnant de précieux conseils pour que cela ne se reproduise plus à l'avenir.
Merci pour votre disponibilité et réactivité ! Je recommande à 100%
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Mia was very helpful and patient with me and answered all of my questions perfectly and professionally . It's a blessing to have such talented staff .Thanks a lot Mia , Happy New Year and I wish you all the best .
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am impressed with the attention given to my problem, with doubts about integrating the Dser platform with Shopify, I had a complicated problem and I know very little English, they managed to explain to me a solution that avoided a great job that I would have to do! The attendant Jessica is very attentive, really perfect!
Hi tutto per casa,
Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
this is the best app on shopify, it helps me like if i had an employee. Thanks a lot for the guy that creat it!!