Avaliações (26.016)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
28 de setembro de 2023

Despite being a member using the free version of Dsers I was grateful to find that the support are extremely helpful when it comes to any issues you may have ,
When I Contacted support I was quickly connected to Ralla who was happy to guide me through all of the questions and issues that I had and even Provided visual examples for things that were not easy to understand which was greatly appreciated especially for me as a visual learner Excellent support staff from my experience and Ralla deserves 5 stars .

The only change I would make to give Dsers 5 stars would be a change to the imports pages user interface
Currently the imports page only displays pricing in USD this adds extra steps for Store admins that do not sell to the usa
Simple fix would be forcing the imports page to use the currency selected in the associated AliExpress account

FPV Essentials EU
Irlanda
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 3 de outubro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2023

Love to work with DSers Team. replied within seconds and the problem was resolved in a few sentences. I can only recommend!

Kidzool
Alemanha
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 13 de setembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 de junho de 2023

It's the best app for dropshipping products. So easy to use and so helpful customer service. 24/24. Highly recommended

wellvy wellness products store
Emirados Árabes Unidos
12 meses usando o app
DSers deixou uma resposta 11 de junho de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2023

Eden was very helpful with the two issues I had with deleting a store I was not using and also updating the payment status. She was very knowledgeable with the issues and making sure they all were handle before the call was ended.

Evolving Vault
Estados Unidos
18 dias usando o app
DSers deixou uma resposta 18 de setembro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1 de julho de 2023

Excellent customer support 24/7 from Isak. Answered all my questions and made some great suggestions to optimise the fulfillment process

Pawsitive Solutions
Reino Unido
4 meses usando o app
DSers deixou uma resposta 3 de julho de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de agosto de 2023

10/10 They solve all my problems compared to other services this is one of the best I have ever encountered

Minha loja
Portugal
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 21 de agosto de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 de outubro de 2023

DSers support is amazing. You ask a question and get replied instantly. Ralla did a great job solving my problem.

Dress Like Jack
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 22 de outubro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de agosto de 2023

Alice was super helpful. I got a Proeblem Solved with Dsers that i had. I could not fulfill my Aliexpress Order in Eprolo. It worked with Dsers though! Much Love!

GripDealer
Suíça
18 dias usando o app
DSers deixou uma resposta 25 de agosto de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de outubro de 2023

I am vary happy with the help that i got thank you

Rock Buddy Guitars
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 15 de outubro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de junho de 2023

Isak very helpful and efficient on chat to resolve issues to a newbie. thank you. I’m sure I will be needing more help soon and have confidence in the chat service.

new baby nursery
Reino Unido
3 meses usando o app
DSers deixou uma resposta 27 de junho de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team