DSers‑AliExpress Dropshipping , 24.752 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de fevereiro de 2024

had a problem with the variants and shipping on aliexpress & DSERS and jenny helped me so much in such a calm response. really appreciate her and the support team! very helpfull

TrendSali
Israel
8 meses usando o app
DSers deixou uma resposta 17 de fevereiro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data de edição: 15 de abril de 2024

Quick and Efficient Support!

I want to express my sincere gratitude to Wendy for her exceptional assistance with the app. She went above and beyond to resolve my issue, demonstrating unwavering dedication and commitment to customer satisfaction. Despite facing challenges, Wendy remained patient and tirelessly worked to find solutions, making every effort to ensure my experience was positive. Her professionalism and genuine care are truly commendable. Thank you, Wendy, for your outstanding support and dedication to helping customers like me. You've made a significant difference, and I deeply appreciate it.

kufeyeh
Jordânia
4 meses usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 de fevereiro de 2024

Rin was amazing, very friendly and helped me promptly. Great customer service! Thank you!

GiftPalOnline
Reino Unido
9 meses usando o app
DSers deixou uma resposta 11 de fevereiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de fevereiro de 2024

"I'd like to express my gratitude to Tiffany for resolving the issue I had with the Dsers application. Her dedication to solving the problem was evident throughout our communication. She patiently guided me through the troubleshooting process, ensuring that I understood every step. I am thoroughly impressed with her professionalism and technical expertise. Thanks to her efforts, my experience with Dsers has been greatly improved. I would highly recommend her to anyone in need of assistance. Thanks again, Tiffany!"

Mascote Leal
Brasil
28 dias usando o app
DSers deixou uma resposta 20 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de abril de 2024

I was looking for a little icon to help me continue my mapping and could'nt find it. Olivia gave me a very fast and efficient help, I appreciate it so much! Thank you!

JOUONS&CO.
Canadá
11 dias usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de março de 2024

Sally is AWESOME! Super kind and helped me solve my issue

Venera
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 14 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de março de 2024

I'm a fresh kid to drop shipping and was having so many hiccups aligning my orders from Shopify to AliExpress - I was somewhat confused but out of no where like an angel was Jully she was kind, caring, understanding, and took great action in fixing the matter at hand.

Jully rescued me with that jug of water when I needed her most.

I'd greatly recommend anyone to work with Jully 24/7.

She's amazing and deserve kudos from her supervisor or manager.

Jully saved my day like a bag of cash.

Thanks a mil team wonder!

Shoporifik
Jamaica
21 dias usando o app
DSers deixou uma resposta 10 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de fevereiro de 2024

Many thanks to Chrissy for the wonderful service and quick response, updating certain details regularly

mogy-express
Israel
4 meses usando o app
DSers deixou uma resposta 3 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 de abril de 2024

Had an issue linking variants to a product line - Chrissy was an amazing help and i learnt a lot - all fixed and running great

Gizmo Shop
Austrália
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de abril de 2024

Rin was wonderful and patient in helping me, all my questions were answered efficiently and the instructions giving to set up my store was clear and precise! Rin was also very polite and happy to help! thank you again!

Pet Patch
Estados Unidos
12 dias usando o app
DSers deixou uma resposta 8 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team