Avaliações (31.272)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
3 de dezembro de 2024

Had an exceptional support from Vivian today, and I’m very pleased by the level of professionalism and willingness to solve all my issues. Bravo and keep it up!

MORK STORE
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 4 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de novembro de 2024

Selena was very helpful, it was my first order and she guided me well to fulfil my order although she was very kind and supportive. thank you Selena, Much appreciated.

LikeLeey
Canadá
29 dias usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

I had a problem and Teresa helped me with it. It was super fast and very quick from her side it's amazing to work with you.

Gift For You
Bulgária
2 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de novembro de 2024

Vivian was super helpful in figuring out how to have DSers work for my shop!

Neighborhood Dancewear
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 28 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de dezembro de 2024

I connected to Vivian and got answer to all my questions in minutes. She supported in a very kind way and deeply analysed the soluitions for my questions. She served best in class customer journey. Thanks a lot Vivian!

Romevest
Turquia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 4 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de novembro de 2024

Helped me navigate through a stressful experience, instant replies almost as well. Selena was great! Much appreciated

Enchanted Toys
Reino Unido
26 dias usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2024

A big "Thank you" goes to Rita from Dsers support for being helpful!

V3XI
Portugal
3 meses usando o app
DSers deixou uma resposta 14 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

I had a bit of a problem this morning with the DSERS/Aliexpress app on Shopify. When I opened it, the screen looked different than usual, and I couldn't get past the Sign-in and Authorize Permissions page it kept refreshing every time I tried to enter my email and password. The options were greyed out, and I was stuck!

Thankfully, Chrissy from live support was a lifesaver. She asked me to send over a screenshot (and I even threw in a screen recording for good measure). Chrissy quickly figured out what was happening and provided me with a solution to access the site. Problem solved!

Thanks so much, Chrissy, for your prompt and friendly help!

bosquetwellnessboutique
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de outubro de 2024

Fast and efficient customer service! They helped me with my query and waited till it got resolved. keep up!

AiveenTreasures
Reino Unido
5 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de dezembro de 2024

Chloe was amazing and helped me so much, she saved my life. Thank you so much!

mirilsen
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 28 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team