Avaliações (31.319)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
12 de dezembro de 2024

Chloe was an absolutely incredible help, talked me through the issues I was having and was very patient with me. fantastic service! thank you

Wag & Whimsy
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de outubro de 2024

I had an issue with syncing shopify and aliexpress. I got it resolved within minutes literally! Lena provided straightforward consulting straight to the point, and very polite. Very helpful, indeed. Thank you DSers for all the support!

My Store
Cazaquistão
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de outubro de 2024

Very reactive support, solution was found very quickly, thanks you !

Yin-Yang Spirit
França
Mais de 1 ano usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de novembro de 2024

Holly's service was fantastic, she resolved my problem quickly

Bom Galope
Brasil
Mais de 1 ano usando o app
DSers deixou uma resposta 20 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de outubro de 2024

Sandy was my advisor and she was a great help. It was my first order and I needed a lot of assistance. But it went well and Sandy was outstanding, not to mention very, very patient. ⭐️⭐️⭐️⭐️⭐️

illait.
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de dezembro de 2024

I was stuck with an issue for hours. I sent Dsers a mail and got support from Zina. Zina resolved my issue within a minute and I can finally continue with my Shopify. I did not have to wait long for help. Thanks a lot.

smartgearvalley
Países Baixos
1 dia usando o app
DSers deixou uma resposta 5 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de dezembro de 2024

Zina was excellent on her service. To the point with utmost clarity.

Top Finds Store
Austrália
5 meses usando o app
DSers deixou uma resposta 3 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de dezembro de 2024

Had an exceptional support from Vivian today, and I’m very pleased by the level of professionalism and willingness to solve all my issues. Bravo and keep it up!

MORK STORE
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 4 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de novembro de 2024

I faced some difficulty as a new user But Selena was really helpful and patiently responding to all my questions. thanks for all the help Appreciate it Selena ! She is really a gem in the company.

Bubble Tails
Canadá
23 dias usando o app
DSers deixou uma resposta 27 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de outubro de 2024

Sandy was very helpful in resolving my issue today I am so happy with the outcome after getting in contact. She was efficient and her problem solving skills were great as I wasn't sure if the explanation of my issue would be understood, indeed she understood and was able to provide a good solution. Thank you Sandy, I really appreciate your help. I hope I can speak to you again if anything new arises but I am sure all of the assistants are wonderful.

Adorn & Affirm
Austrália
29 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team