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I really appreciate Lena's help today. She patiently answered all my questions and helped raise a ticket for the issue.
Good job Dsers for this amazing customer service.:)
Thanks a Lot,Lena!! Have a great day:)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Maria helped me with the billing issue! quick reply, kind messages, very straightforward.
Elora is very professional and cooperative and helping, very detailed information and support I got thank Elora.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Excellent customer service and patient to help with many things I was not familiar with. Aurora did a outstanding and exceptional job helping me today with order fulfillment procedures that I am new to!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Gloria was quick, professional, communicative, and helpful. For now, the app and customer support have been really good and useful.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Contacted DSers after I had an issue with one of my suppliers not having something in stock for a customer... their live chat agent was able to handle the situation in minutes and I had no issues. EXTREMLELY SATISFIED!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I've just had to contact the support, the assistance is excellent and highly responsive, providing detailed and clear explanations for every step.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rfimp was awesome he stayed online with me until my issue was resolved. Rfimp is absolutely wonderful I was so stressed out about my items showing unavailable but he assured me he would do everything to help me. Thank you Rfimp.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
As a beginner in dropshipping, I'm currently learning the ropes with Dsers. While testing it, I ran into a problem, but their live chat help was amazing! They replied fast and rectified the problem immediately, which was a tremendous relief. I highly suggest it for beginners and beyond
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Thank you Vivian for helping me and your kind support.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team