Avaliações (31.376)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
9 de novembro de 2024

Villanelle's, response time was very fast, the agent was very knowledgeable, polite and understood the issue patiently. Villanelle provided screenshots and help me to clear my issues swiftly. 5 stars for quick, knowledgeable and polite service.

ModernSaga
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 12 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de novembro de 2024

Holly's service was fantastic, she resolved my problem quickly

Bom Galope
Brasil
Mais de 1 ano usando o app
DSers deixou uma resposta 20 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de janeiro de 2025

Fui atendida por Celia, que foi MARAVILHOSA, super ATENCIOSA, PACIENTE com as minhas dúvidas, ESCLARECEDORA e com MUITO CONHECIMENTO. PARABÉNS!!!

.B Mkt
Turquia
11 meses usando o app
DSers deixou uma resposta 13 de janeiro de 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de dezembro de 2024

I connected to Vivian and got answer to all my questions in minutes. She supported in a very kind way and deeply analysed the soluitions for my questions. She served best in class customer journey. Thanks a lot Vivian!

Romevest
Turquia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 4 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de novembro de 2024

Very happy with the customer service, Olivia went above and beyond to assist with our quest, besides being very friendly and attentive. 10 out of 10!

Unicorn Babies
Austrália
2 meses usando o app
DSers deixou uma resposta 21 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de outubro de 2024

Used DSers Facebook Messenger to receive support today. Rin helped me and was very quick to answer and was able to help address my issue promptly. Good job Rin!

Airline Model Store
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 30 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de novembro de 2024

Vivian was super helpful in figuring out how to have DSers work for my shop!

Neighborhood Dancewear
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 28 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de novembro de 2024

Maria was fantastic. I am a new user and she answered all my questions patiently. Thank you for helping me get started!

Phantom store
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de outubro de 2024

I am so relieved after all with the automated price updating option
I will definitely refer a Friend to DSers

Multi-products Solution
Canadá
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de novembro de 2024

I faced some difficulty as a new user But Selena was really helpful and patiently responding to all my questions. thanks for all the help Appreciate it Selena ! She is really a gem in the company.

Bubble Tails
Canadá
23 dias usando o app
DSers deixou uma resposta 27 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team