Avaliações (31.274)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
30 de outubro de 2024

Thanks so much to Sandy from DSers support. She was very helpful with guiding me through the process of linking and authorizing my account. She made my experience pleasant!

FurriendlyPaws | Furry Friends, Happy Hearts
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 31 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de novembro de 2024

Excellent response and resolution of my issues from Rita at DSERS. She was super fast with her responses and even faster to understand and fix the queries i had.
Highly recommended!!!

iprocases
Nova Zelândia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 7 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2024

customer service provided by Selena was amazing. She helped me swiftly and with screenshots to explain every step clearly. She knew the apps inside out and could provide solutions right away, without wasting time in elaborating the issues i encountered. Thank you!

Map Zero
Hong Kong, RAE da China
17 dias usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de novembro de 2024

I've just had to contact the support, the assistance is excellent and highly responsive, providing detailed and clear explanations for every step.

Clairavia.
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de janeiro de 2025

Today I have a problem with linking DSers and AliExpress, Raphael is such a good help. Easy to follow and polite.

Naga
Austrália
3 meses usando o app
23 de novembro de 2024

Luna was exceptional, patient, kind, focused and understanding to my needs of the platform and helped me correct MY MISTAKE(s) and made it so SIMPLE for me without having a do over! Thankyou Luna!
-Novel Niche Finds

Novel Niche Finds
Estados Unidos
7 dias usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de outubro de 2024

Celia, help me a lot with some trouble that was having and cleared up any issues i had. Very helpful

Anime Verse
Austrália
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de dezembro de 2024

HI, Rick was an excellent man to guide thru a couple of issues in regards to VAT handling as well as connecting DSers to shopify.

excellent support.

سعودي مول
Arábia Saudita
11 meses usando o app
DSers deixou uma resposta 12 de dezembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2024

Contacted DSers after I had an issue with one of my suppliers not having something in stock for a customer... their live chat agent was able to handle the situation in minutes and I had no issues. EXTREMLELY SATISFIED!

KuddleSocks
Estados Unidos
11 dias usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de outubro de 2024

Customer service was fantastic Rfimp was very easy to talk to and guided me through everything I needed to resolve my problems. First time 3PL user so this was very reassuring to se.

PrepPro Australia
Austrália
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team