Avaliações (29.687)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de setembro de 2024

I found that DSers-AliExpress Dropshipping is probably a great thing to have but I find the App itself very intrusive. My privacy is very important to me and it seems to be in every aspect of my computer. Please remove DSers and cancel any future correspondence.

Chloe's Purr Tees
Canadá
2 meses usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by intrusive? We do not share any private data

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

5 de setembro de 2024

Todo excelente! El soporte increible, rapido y con soluciones concretas.

ALMA Home Store
Argentina
2 meses usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

I am very satisfied with the support Lucy gave me. Lucy was very patient, polite and helped me resolve my issues. Thank you very much!

K-Glow
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 18 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de setembro de 2024

Support manager Rita is great! Swift responses and was always ready to listen and help

Zephyr
França
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de outubro de 2024

Gloria helped me out with a problem I had. She was very quick with response, she was nice and very helpful. I have solved my problems in less than 5 minutes. She is great!

WellShop
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de outubro de 2024

Gloria was helpful and responsive and provided A++ service.

MARO SHOPPING
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de agosto de 2024

Blanca was super helpful with trying to resolve my Dsers issue on Temu. Ultimately I had to reach out to temu but Blanca was definitely helpful, friendly and knowledgable. Thanks for your help!

AirAura Shop
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de setembro de 2024

I'm loving this app! It's very easy to use and import products to your store. I highly recommend it.

Squeaky Pals
Alemanha
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

I think DSers initially changed my product's price, which caused some confusion. However, Krystal from the support team quickly resolved the issue, making the experience smooth and stress-free. I'm grateful for the excellent support!
Thank you Krystal

Fusion Fads
Índia
2 meses usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de setembro de 2024

Support was super-reactive even on a sunday, great level of service.

Prodismart
Bélgica
2 meses usando o app
DSers deixou uma resposta 2 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team