Avaliações (31.276)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de outubro de 2024

The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied

KATCHY
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de setembro de 2024

I recently encountered some issues with DSers and needed clarification about several options. I decided to use the live chat feature and was connected with Chrissy. I was thoroughly impressed by the quick and deeply explained responses she provided.

Chrissy’s assistance was exceptional. She addressed my concerns with clarity and patience, ensuring that I fully understood each step. Her professionalism and expertise made the entire experience smooth and stress-free. It’s rare to find such dedicated and knowledgeable support, and this live chat support impressed me. amazing

AH Homeware & Lifestyle
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de setembro de 2024

Very happy with the app.
I had an issue recently, but that was fixed by a support member named Lucy very quickly.

Psych Outlet
Austrália
Mais de 2 anos usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de dezembro de 2024

Excellent customer service - My first time setting up a store ...and Sandy has been great in patiently walking me through the many questions I had during setup.

Thank you!

My Store
Reino Unido
2 dias usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

Ris attended me, such a great job done! Straight to the point and problem solved.

My Store
Espanha
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

Blanca was SUPER helpful, went above and beyond and made it so easy. Thank you so much, Blanca!!!

skinrelief
Nova Zelândia
Mais de 1 ano usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 de outubro de 2024

Quick and efficient support. Today, Chloe helped me a lot.
Thank you, Chloe; you were fantastic!

Yugu Utility
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de outubro de 2024

A really good app that makes dropshipping easier. Customer service offers fast and good help.

Everfittest
Dinamarca
29 dias usando o app
DSers deixou uma resposta 29 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de outubro de 2024

I was in a situation where I didn't know how to complete purchases without a shipping fee, and I was helped by Blanca who was a massive help, she told me step by step process of how to install the chrome extension and how discounts are applied when you complete orders that way. Great support team and would highly recommend!

Solvera
Reino Unido
28 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de novembro de 2024

Awesome customer service. Jasmine is concise with her answers to my questions. It is great having people like her help us out.

Glamor Corner
Nova Zelândia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team