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the support is horrible. Not supported 24hrs. Sometimes it takes more than 2 days to answer you. It should have a call queuing system but the answers are answered via Facebook Messenger. The answers often beyond coming after a long time are very bad and do not help anything.
Olivia was super helpful and helped me very fast and to a very good standerd I was impressed with how fast they worked
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I used it for the first time. I got lost somewhere but support team is great. They have solved my issue in few minutes. Great!
Thank you so much
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
love this app. fast and efficient bulk ordering. would like a functionality where you can pay for all orders in one go. otherwise great!!
I take back my review. The customer support did not understand my request to change the product prices, perhaps due to the language barrier. Instead, lead me to sync my store's prices to which I cannot revert back for whatever reason. Asked them to help me revert the prices back to the original and basically said that that's not possible. Currently manually updating my store prices ~ will take all day as a result.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
EXcellent travail .Je suis tres satisfaite du service fournit par Krystal , ca a répondu a toute mes questions et ca a reglé mon probleme rapidement . je vous remercie infiniment .
bonne journee a tous
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Clary helped me through fulfillment process and answered my questions. Was very patience with me . Thanks
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Hi VILLANELLA,
I can't find the proper word to explain to all how much you support me in concise communication, but it will help me for a longer time in my business, Thanks a lot and appreciate your support and hope for you the full support in your life, same as what you did with me.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Myra was wonderful! Very informative and very helpful. She was able to answer my questions clearly and with ease. I definitely feel more comfortable launching my store.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Arwen was really nice and answered my question when I needed, great customer support. I look forward to keep using Dsers in the future.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team