Avaliações (26.483)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de abril de 2024

good, isak helped me with some doubts about the business ;)

Ruka Tienda
Chile
8 meses usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data de edição: 2 de abril de 2024

Today I had the opportunity to have Ms. Wendy for my DSers customer service “Live Chat." representative. She went above and beyond to help me navigate through my shipping crisis. Wendy's excellent customer service absolutely made my day. I felt like she held my hand every step of the way. She did a great job trouble shooting the issue, answered all my questions, and included screen shots for clarity. The best part is she stayed with me until the issue was resolved and my customer’s order was fulfilled successfully. Ms. Wendy exceeded my expectations, resolved my issue and definitely made my experience with her and DSers the BEST part of my day. I recommend DSers 100% for your online Aliexpress service.

We Want Great Deals
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 13 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de junho de 2024

Excellent service de la part d'Amee

Chats Passion
Canadá
9 meses usando o app
DSers deixou uma resposta 12 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de abril de 2024

Surprisingly fast and effective service, very practical, thank you Alice

MiamiBuy
Brasil
8 meses usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de maio de 2024

very professional and very fast helped me a lot

fit4leben
Alemanha
2 meses usando o app
DSers deixou uma resposta 20 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de maio de 2024

Well, I got support from Chrissy, very helpful and she answered all of my questiones with care and details. Thanks a lot

Dormodation
Emirados Árabes Unidos
9 dias usando o app
DSers deixou uma resposta 23 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de março de 2024

Customer Support rep was friendly, knowledgeable, and Professional!
In addition to explaining the information I requested, Lena also provided illustrations of what to look for, which made the process as smooth as Oasis.

Best E-Com DeaLs
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 21 de março de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de abril de 2024

Great customer service and best app ! Sandy was very helpful :)

Dojotaku
França
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 22 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de junho de 2024

Oliva was very helpful in explaining how everything works. I am new at this and I appreciated her help with everything.

Momma Roses Place
Estados Unidos
19 dias usando o app
DSers deixou uma resposta 25 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de maio de 2024

The app is very good and Olivia was very cute live agent, i am very happy with her service. Thank u Olivia.

Znvia
Índia
7 meses usando o app
DSers deixou uma resposta 15 de maio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team