Avaliações (30.450)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de setembro de 2024

I love the 24/7 support. Many times on weekend we shop owners are stuck because most aps support is just not there 24/7. Thank you to Luna who just helped me understand how to find us shipped products. I also found I don’t have all buttons on my iPad. So if you are like me and work through different devices, you can copy the url back into dsers to find and import into dsers. But much easier when all buttons are showing on your pc.

Thanks Luna for all your help! I will be in touch again soon as I grow,

AOshop.online
Estados Unidos
2 dias usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

i have got helpful info from Vivian. i was struggling with 2 issues. Vivian helped with explaining so good with help of pictures. i am grateful and i appreciate. thank you

THESMSHOP
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26 de setembro de 2024

Rita provided excellent assistance in resolving my issue.

EliteDomain
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de outubro de 2024

Blanca was very helpful when I've needed to contact for help

Wellness Scholar
Austrália
2 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de setembro de 2024

I had an excellent experience with customer support on the Dsers app. The representative who assisted me was incredibly helpful, professional, and knowledgeable. They promptly addressed all my questions and concerns, making the entire process smooth and efficient. Their support truly made a difference, and I’m very appreciative of their assistance. Highly recommend their customer service!

WellnessFabrik
Suécia
8 dias usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de agosto de 2024

I’m more than happy with customer service DSerst, specifically with guy Raphael, he helps me super fast sort the issue I need to have done asap. he was very professional kind and effective
Thanks again, Raphael.

FLYTE™
Estados Unidos
30 dias usando o app
DSers deixou uma resposta 18 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

Nice service from Holly, thank you!!!

EL-PET
Grécia
7 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

Zina from DSers was amazing in helping me resolve my shipping inquiry. She was quick, clear, and provided the perfect solution. Thank you for the excellent support!

Tiny Trenders
Austrália
9 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de novembro de 2024

Vivian from DSers Support team was great, she answered really quick and solved my issue in a flash, 5 Stars

Cressencee
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 4 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 de novembro de 2024

I recently had the pleasure of getting support from Rfimp on the DSers team. i recommend Rfimp, i can not be more satisfied than that. Rfimp is one of the best.

My Store
Estados Unidos
13 dias usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team