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Fiona, from the DSers Support Team, was super supportive and helpful. Very pleased with her guidance.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
You are a great customer representative Sherry who answered all my questions with detailed pictures for today
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Very happy with Rfimp! customer service is excellent! Clear instructions and fast reply! Found the solution to my problem : )
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue with my password because I set up my DSers account using the GMail option and couldn't figure out what it was. Rfimp assisted me in seconds and helped me to solve it and move forward using your service. Thank you again.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
they were too fast and they answer all of my questions . best support in history!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The worse customer service. The app sucks they don't tell you the important things like tax exemption or that it takes your customers over 3 weeks to receive their products. I wish I could give 0 stars to these clowns
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
I was having trouble connecting my DSers to my Aliexpress due to a discrepancy with the account type I had signed up with aliexpress orignally but I was helped out by a great support staff named Zico and he took care of it all...whew. :)
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Lucy was such a brilliant help to me in setting up my Dsers account properly, she was extremley patient with me, which i was very grateful for!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Amazing customer service provided by Aimee to address our concern regarding the stock synchronization between DSers and Shopify!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great App Excellent Service, wonderful support with this company, i found them very helpful when everyone else was sleeping or not responding! Their agent helped me on off hours when i was desperate to get answers. Also all my old products that had no sourcing was connected immediately and i was very grateful. I highly recommend them.