Avaliações (26.520)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de julho de 2022

Villanelle from CX service was brilliant. Fast response, no wait time to get her help, just fantastic service.
Problem solved!!!
Thanks again Villanelle

LEDsBuyIt™
Austrália
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 5 de julho de 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de janeiro de 2020

Very nice perfect! i am happy with the service and the help they give. Dsers is also nice to work on it.

Korting Boulevard
Países Baixos
Aproximadamente 1 ano usando o app
11 de fevereiro de 2021

The best app to fullfiled the orders, the most complete, i recommand it. The SAV is very competent and you can reach them everytime very fast.

Fasttiger
Itália
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 18 de fevereiro de 2021

Hi Fasttiger,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de setembro de 2021

The service Catalina provided was efficient and affective. We resolved the problem quickly and she was fantastic. I am very impressed with the whole system.

Zava
Austrália
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 26 de setembro de 2021

Hi Zava,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

Data de edição: 7 de agosto de 2023

I want to update my review from today's date because I encountered a second problem and Sherry has been absolutely fantastic to me!! she dealt with my complex problem swiftly and efficiently. She is a credit to the Dsers Team!

I had a problem processing an order as it was failing at first but when I contacting customer support Catalina was extremely helpful and sorted the issue out for me within no more than 5 minutes. I was amazed at how quickly this was resolved for me. Thank you for your speed and efficiency!

Athena Allure
Reino Unido
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 7 de novembro de 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de novembro de 2023

I had great service from Cynthia, fast and efficient! Thank you for the support and attention I received! I'm certainly delighted!

GustaPanda
Brasil
2 meses usando o app
DSers deixou uma resposta 26 de novembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4 de dezembro de 2019

best order processing application, fast and easy to use, great support, amazing, recommend to everyone starting at the drop

rivarl
Estados Unidos
Aproximadamente 1 ano usando o app
Data de edição: 25 de julho de 2023

They have excellent customer service. :) Very easy to use and manage on this app. I was able to use the app very quickly. Wendy was the one who helped me. Thank you Wendy.

Keitka
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 16 de junho de 2022

Hi,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de março de 2021

Excelente!!! Sempre que tenho algum tipo de dúvida entro no chat e tem sempre alguém muito prestativo para me ajudar. Hoje quem me auxiliou nas minhas dúvidas foi a Jessica, ela é super paciente e me ajudou muito. Dou nota 10 para o aplicativo e para a atendente.

Femine One
Brasil
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 23 de março de 2021

Hi Femine One,

We really appreciate your review of our customer service. Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de março de 2023

Lena was very helpful and made my shopify experience a lot better. She responded quickly and gave clear instructions. Thank you.

Elektro Key Chains
Nova Zelândia
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 16 de março de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team