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4 stars for quite fast replies to my emails, but still loved the customer support being kind and very helpful.
Would be better if there was a direct access to customer service from the app rather then have write an email.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...
The platform can be a little frustrating, especially when a supplier is no long er selling the item, but it sold on your website. Then you have to try and remap a new supplier. Today after being frustrated, I reached out to the help option via live chat. My support person not only remapped everything but was able to walk me through with new suppliers.
She was great! Thank you
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...
The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...
Rin, my Customer Service Rep, was fantastic! DSers offers 24/7 live support to help you navigate the learning curve and tackle the technical details with ease. The platform needs UX improvements but over all Great service.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...
Esfania was great, helped me navigate through the store setting. Highly recommend for any future Shopify store admins.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...
Great product though I hate the back and forth of fulfilling orders.
Staff are always very supportive and are awake 24/7 and very helpful
I recommend
The developers should work on easier order fulfillments with notification sent to email or brought on screen etc
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...
ALL OF MY ITEMS ARE SHOWING UP AS SOLD OUT ALREADY. PLEASE HELP ME FIX THIS INVENTORY ISSUE
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...
I had a payment issue related to the app and Raphael helped me out real-quick. The response was instantaneous and to the point.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...
The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...
Ottima app di dropshipping, il piano base è gratuito e fornisce molti servizi, l'assistenza è ottima e Lena è una delle migliori!
Consiglio il piano a pagamento per la traduzione automatica nella propria lingua.
Ciao,
Grazie mille per la tua recensione! Siamo felici che tu stia apprezzando l'app e l'assistenza. Lena sarà contenta di sapere che ti ha aiutato! 😊
Se avessi bisogno di ...