Avaliações (30 534)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
9 de setembro de 2024

Had issues with the pricing rule. Reached out to the support team. Isak was quick to respond and shortly have my problems resolved. very helpful, thank you Isak great customer support!

My Store
Estados Unidos
25 days usando a aplicação
Questão respondida por DSers 11 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2024

Maria was a great help and answered all my questions, so thank you very much for her work.

Puroxy
França
11 days usando a aplicação
Questão respondida por DSers 14 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 de setembro de 2024

Fast response by Adele and problem quickly solved. thank you very much

Olivma
Países Baixos
19 days usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de outubro de 2024

Zico was helpful and quick to answer questions.

The Artizan Shoppe
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 15 de outubro de 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de julho de 2024

Really a fantastic Service. Best automation and ease of listing products at store and then doing all the fulfillment just in few clicks. So, easy! And on top backed by dedicated customer support whenever it is required.

Denimaster
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 22 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de agosto de 2024

I had issue where my store was not sending data to DSers, and Chloe answered my message on Facebook and was super helpful. She even helped me to remove an old store I kept getting a popup about. Great customer experience.

Graciee
Estados Unidos
18 days usando a aplicação
Questão respondida por DSers 4 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 de outubro de 2024

Dsers is an essential tool to work with dropshipping. Their suppor is very attentive in solving our queries. I spoke to Luna in the chat box and she was very proactive in her assistance.

The Inner Shop
Espanha
About 1 month usando a aplicação
Questão respondida por DSers 3 de novembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de outubro de 2024

Great service! Vivian was very helpful! Answered all my questions on time!

My Store
Estados Unidos
16 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de outubro de 2024

Je suis agréablement surprise de la prise en charge par tchat avec Selena. Elle s'est montrée très disponible, j'ai eu du mal à comprendre certaine choses mais elle a toujours répondu et fait en sorte que j'arrive à comprendre. Grâce à elle j'ai découvert des fonctionnalités que je ne connaissais pas et qui vont beaucoup servir à amléiorer mon business.
Merci pour le temps qu'elle m'a accordé et à sa gentillesse.
Merci à elle et au service client de DSERS, continuez comme cela !

Veilleuse de Nuit
Guadalupe
11 months usando a aplicação
Questão respondida por DSers 15 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de outubro de 2024

Merci beaucoup a Aimee qui a été patient et m'a vraiment bien aidée sur mon soucie de suivi de stock.

J'ai eu un live chat super rapide et agréable. Il m'a bien informée et dans un délai plus que raisonnable .

Voyage Enrichi
Canadá
About 3 years usando a aplicação
Questão respondida por DSers 28 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team