Avaliações (30 557)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
8 de novembro de 2024

Rita worked on my issue verry quickly and efficiently. Thank you Rita! Best regards!!!

Pet Funny Place
Portugal
3 days usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

sandy has given me great service, fixed my issue with ease

My Store
Barém
6 days usando a aplicação
Questão respondida por DSers 18 de setembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de agosto de 2024

I worked with Jacinta today, and although I was a bit disappointed in my request, Jacinta as right there with me, and provided alternative solutions, and in the end felt so much better after our chat! Thank You Jacinta
nice workin w u
lEE-ON

LOVER HEELS
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de novembro de 2024

Great support from Villanelle

ASAS HAMBURG
Alemanha
9 months usando a aplicação
Questão respondida por DSers 18 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de novembro de 2024

Excellent customer service. Zico was very helpful

Reginco
Reino Unido
16 days usando a aplicação
Questão respondida por DSers 26 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de agosto de 2024

Luna was amazing with the customer service, I explained my issues and Luna easily showed me the solution to getting my products listed correctly and gave me helpfull tips and info on how to easily navigate and umderstand what is actually happening with the app

T Style
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 8 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de outubro de 2024

Rita helped me through the whole process! She was fantastic!

Kitchen Kraftz Store
Portugal
28 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de outubro de 2024

Holly helped me with exactly what I needed.

My Store
Estados Unidos
9 days usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de outubro de 2024

I recently had the pleasure of working with Miss Olivia from DSers live support, and I couldn't be more impressed with the experience. As someone who was creating a store and binding products with DSers for the first time, I encountered a few challenges along the way. When I reached out to live chat for help, I was fortunate to be connected with Olivia, who was not only extremely professional but also incredibly knowledgeable.

She patiently guided me through the entire process, making sure I understood every step, and resolved all my issues with ease. Her expertise and training were evident in how smoothly she handled my concerns, and she made what could have been a stressful situation feel completely manageable.

Thanks to her, my store is now up and running without a hitch. Olivia truly went above and beyond to ensure I had a great experience, and I’m grateful for her help. Highly recommend DSers live support!

Better Sleep Access
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por DSers 23 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de julho de 2024

Very happy with the service I received from Maria. Very friendly and quick in my problem resolution. I like it when my problem is solved quickly and accurately. I recommend the app. What I also like is being able to use FB for chat, it increases speed, because sending screenshots is much easier. Thank you Dser team, thank you very much, Maria! You allowed me to remedy the situation with great clarity! She also changed the language to accommodate me, because I am French :)

BELIEVV
Canadá
5 months usando a aplicação
Questão respondida por DSers 22 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team