Avaliações (30 337)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
27 de setembro de 2024

I thought I had a problem with my order not showing up on the system but I just had to change the store but didn't realize that it was there on the first place, thanks to Zina today I have no questions and no problems left, love the costumer service and the application itself. Perfection!!!

GoGrabStore
Reino Unido
26 days usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2024

Myra answered all of my questions clearly, and continued to guide me step-by-step for a couple of hours. While I'm sure it must have been frustrating, she was nothing but helpful and kind. I hope to get Myra everytime, as she made my day and helped me abundantly all in one chat. Thank you Myra! Best customer service ever!

Street Script
Estados Unidos
9 days usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 de novembro de 2024

DSERs is really great and uncomplicated and makes the work a lot easier.
The support (especially Aimee) is great and was able to help me with my problem within a few minutes, which would probably have taken hours to identify.
I can only recommend it

Pamaro
Estados Unidos
11 days usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de outubro de 2024

App is doing it's job, support is on spot. I was having trouble migrating my accounts and Chrissy solved issue in 10 min. Would ask for help again :)

Thingamajiged
Polónia
4 months usando a aplicação
Questão respondida por DSers 15 de outubro de 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de agosto de 2024

Thank you Wendy from Dser. When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!

Shuffs
Malásia
3 months usando a aplicação
Questão respondida por DSers 28 de agosto de 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de setembro de 2024

I worked with Tiffany regarding a query with orders and the response on email was pretty fast then expected and the information was very detailed. I am very satisfied with the support hope to work more . You can trust to choose D'sers as your platform.

Style Studio
Alemanha
3 months usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

Amazing Customer service, spoke with Vivian today in regards to an issue I was having, she guided me step by step to everything I needed to do and solved all the questions that I had.

Amazing service, thank you Vivian for all your help :)

Living Luxe
Malta
6 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de setembro de 2024

I’m more than happy with customer service DSerst , specifically with Chloe, he helps me super fast sort the issue I needed to having done asap.

Our Livable Space
China
3 months usando a aplicação
Questão respondida por DSers 7 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de novembro de 2024

I did my first sale a couple of days before i was struggling to understand the process and of course i did it wrong. Thanks to David for Dsers solved the issue and understood all the process for payment fulfillment.

Thank You

VOXELLE
Grécia
3 months usando a aplicação
Questão respondida por DSers 19 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de setembro de 2024

I have found using DSers a very useful app for my Shopify store.
Whenever I have come unstuck whilst using the app their online assistance is excellent. I have learnt how to use the app a lot more successfully thanks to Esfania

The Avid Adventurer
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team