Avaliações (30 328)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
1 de outubro de 2024

Chloe was very helpful and understanding when questions where asked. helped me fulfil orders. helped me understand the process very pleased with the customer service I received.

my Pooch Gift
Reino Unido
About 2 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2024

I was having some trouble figuring out a problem with my account and immediately when i reached out for help, Vivian helped me solve it withing 15 minutes!

Cubs & Cozies
Israel
About 2 months usando a aplicação
Questão respondida por DSers 8 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de novembro de 2024

Aimee was very attentive and provided with information needed very quickly. Great job.

VEZENZO
Geórgia
About 2 months usando a aplicação
Questão respondida por DSers 4 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de setembro de 2024

One of the best support interactions i had. Lucy did great job helping me with my issue. She replied fast, her answers were helpful and easy to follow, plus she sent me detailed screenshots. Keep it up Lucy!

C&T Lebete
Polónia
5 months usando a aplicação
Questão respondida por DSers 4 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

I think DSers initially changed my product's price, which caused some confusion. However, Krystal from the support team quickly resolved the issue, making the experience smooth and stress-free. I'm grateful for the excellent support!
Thank you Krystal

Fusion Fads
Índia
2 months usando a aplicação
Questão respondida por DSers 4 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2024

Vivian from support was extremely patient with my questions and very helpful. She answered all of my concerns and got me on my way. Thanks Vivian!

A Dink & a Kiss
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de setembro de 2024

If Communication Is Your Concern, I will Tell You That Dser-ali express dropping has a team that will work with you. I Was Locked Out Of My Account And Emma Assisted me with getting back into my account.

buyuffhere.shop
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Editado a 13 de outubro de 2024

I had an amazing experience working with Chrissy from DSers. She was incredibly helpful and patient, guiding me through the setup process and ensuring everything was in place. Her support made the whole experience much easier, and I’m grateful for her assistance. Highly recommend!

Glam Baba
Nova Zelândia
22 days usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2024

Had some trouble today and Chloe was able to help me quickly and effectively.Just up the good work.

Ou Bel
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

Blanca was SUPER helpful, went above and beyond and made it so easy. Thank you so much, Blanca!!!

skinrelief
Nova Zelândia
Over 1 year usando a aplicação
Questão respondida por DSers 20 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team