Avaliações (30 337)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
26 de fevereiro de 2024

I wanted to bundle some products together to fufill some orders and lilly was very helpful and quick to solve my problem would recomend!

Figured
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 28 de fevereiro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de maio de 2024

Very good communication and support very fast

QuickCart
Egito
3 months usando a aplicação
Questão respondida por DSers 2 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de maio de 2024

Alice is great helping to sort out all hurdles I faced in a very clear and timely manner. She is professional.

Cozziliv
Hong Kong, RAE da China
29 days usando a aplicação
Questão respondida por DSers 13 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de maio de 2024

Jully was great. Fast replies and provided the information I was looking for!

Well Furr
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de maio de 2024

Suprisingly Good!!!Blanca was helping me from the beginning and the response is so nice and quick,professional. Thanks Dser,Thanks Blanca

Tandorio Watches
Hong Kong, RAE da China
28 days usando a aplicação
Questão respondida por DSers 15 de maio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de abril de 2024

Emma spent an hour to help me with pricing adjustment and a lot of different things , she is so great , best customer service ever , thank you so much

My Store
Austrália
4 months usando a aplicação
Questão respondida por DSers 11 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de fevereiro de 2024

The app is very handy. Got some confusions with delivery info from suppliers to different countries, but Vivian did a good job as a customer support and explained me everything

DecorMaison
Chéquia
4 months usando a aplicação
Questão respondida por DSers 3 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de fevereiro de 2024

IMPRESSIVE! The best service. I was in complete panic about my very first order. I sent a message to Dsers and Alex immediately responded to all my concerns and helped me to fix the issue in minutes. Thank you very much. I will stay with Dsers forever.

PagaLux
Austrália
3 months usando a aplicação
Questão respondida por DSers 11 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de abril de 2024

Villanelle was absolutely amazing to work with. Very patient and kind and went above and beyond to make sure my questions were answered. Working with her has been an absolute pleasure!

BLVCK
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de janeiro de 2024

Customer service was very responsive in a timely manner. I was able resolve my issue with there help. They walked me right through it. So I'm confident if this ever happens again I can fix it.

J. McCray Style Boutique
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team