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I had the pleasure of working with Vivian from customer service. She was quick and efficient, delivering a top-notch, 5-star experience.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thanks so much Eden for everything and your assistance for good customer services and everything you did, You already make my day and fix everything...DSERS. EDEN is the best.. made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Eden took time to find a solution for the problem. He took me through the process step by step and shown me how to map my orders. Without her I could not have
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was having so many silly problems with bringing my products to DSers. Isla to the rescue. She easily directed me to the right places to identify my problems. In a matter of minutes, problems were solved.
Bravo Zula Isla.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Chrissy, was a great help! I was completely lost in how to pay for and ship my order. I am new to Shopify and this was my First sale. Chrissy helped guide me in everything and made sure my order was shipped out! She also went step my step and showed my how to place my order. Great customer service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Rita helped me out a lot with bundling my items through DSers, i forgot to check mark something in the settings that didn't allow me to sync my inventory with my shopify account, thanks so much Rita!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had trouble with moving images from DSers to my shopify store. Gladly, I managed to get in contact with Irene from the DSers team who was patient enough to help solve the issue! Great experience of customer service for the first time facing a problem with the app.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Meu problema foi resolvido, atendimento excelente.
Atendente muito paciente e educado.
Muito satisfeita.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This was my first order fulfillment, and Wendy went out of her way to help me complete it. She was very patient with all my questions and very professional. She screenshot everything to make it easy for me to understand. She really took her time to explain and made sure I understood the process. I am beyond satisfied and grateful that Wendy was the person who helped me complete my first online order fulfillment as the first time shop owner. Once again, Thank you so much, Wendy!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a problem placing my order and decided to contact DSers support, I got help in under a minute. Very quick and professional! Highly recommended!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Eu estou muito satisfeita e recomendo 100% esta aplicação. Agradeço o Ivan pelo seu profissionalismo e sensibilidade. Ajudou-me a resolver meu bloqueio na minha loja. Muito obrigada
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team