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22 กันยายน 2024

Thankyou so much Neva,Customer service for perfect.Helped me so fast didn’t let me wait at all.Assited with screenshots immediately and solved every doubt i had!Neva was great!!Would really hope i get connected with Neva next time!

CavitechMed
แคนาดา
3 วัน ในการใช้แอป
DSers ตอบแล้ว 7 ตุลาคม 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

แก้ไขเมื่อ 23 กรกฎาคม 2024

I recently started setting up my dropshipping online store using the DSers app, and I am thrilled with the experience so far. The app itself is incredibly user-friendly, making it easy to import and manage products from AliExpress. However, what truly sets DSers apart is their exceptional customer service.

I encountered an urgent issue with importing products, and I was quite stressed about it. Fortunately, Maria from the support team responded very quickly to my request for help. She was incredibly kind and patient, guiding me through the troubleshooting process step by step. Thanks to her expertise and swift assistance, the issue was resolved in no time.

Maria's dedication and professionalism were truly impressive. She not only solved my problem quickly but also made sure I understood what went wrong and how to prevent similar issues in the future. Her support made a world of difference and allowed me to continue setting up my store without further delays.

I highly recommend DSers to anyone looking to streamline their dropshipping operations. The app is fantastic, and the customer support is top-notch. Special thanks to Maria for her outstanding service!

Thank you, DSers team!

Update: Raphael from DSers saved the day again with prompt and quick responses to my request!

My Store
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
DSers ตอบแล้ว 7 กรกฎาคม 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 กันยายน 2024

Thank you to Villanelle for supporting me with some Technique issues. Very quick and very patient service.

Wotermelons
เยอรมนี
ประมาณ 2 เดือน ในการใช้แอป
DSers ตอบแล้ว 7 ตุลาคม 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18 ตุลาคม 2024

I'm really happy with the customer service AMAZING VERY HELPFUL.

WHICH IS RIGHT
สหรัฐอเมริกา
21 วัน ในการใช้แอป
DSers ตอบแล้ว 20 ตุลาคม 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 กันยายน 2024

Customer attention service was great and well handled by Blanca, thank you!

The Perfect Room
ชิลี
ประมาณ 1 เดือน ในการใช้แอป
DSers ตอบแล้ว 10 ตุลาคม 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 ตุลาคม 2024

Lena me atendeu e foi muito solicita comigo, uma pessoa de ótima agilidade e muito competente

Loja Alta Performance
บราซิล
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 30 ตุลาคม 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 สิงหาคม 2024

Raphael is a great professional, he helped me with my problem and taught me how to deal with it on my own next time, a great professional

Nuon
บราซิล
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 4 สิงหาคม 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 สิงหาคม 2024

The dsers team was very helpful in showing me how to deal with import of product to my Shopify store and also work out how to use shop mapping. I’m new to DS, so any advice or help is so great for me to launch my site very soon!

Muscle Baby Co
ออสเตรเลีย
9 วัน ในการใช้แอป
DSers ตอบแล้ว 4 สิงหาคม 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 สิงหาคม 2024

customer support is great, they are very helpful and healp me thru solving the problem quickly
Selena was really sweet and very helpful

Intentional Visionary
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 25 สิงหาคม 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

แก้ไขเมื่อ 7 กรกฎาคม 2024

Got a very thorough analysis with Ralla today regarding issues with my orders from India. Safe to say, we came to the conclusion that the issue was not inherently connected to the DSers app, but rather Shopify itself.

07.07.24:
Got more help from Selena today where I had issues with updating the order number due to the account being connected to another email. Very simple and straightforward answers from Selena, with precise guidance through pictures.

Brawns & Brains
นอร์เวย์
11 เดือน ในการใช้แอป
DSers ตอบแล้ว 27 มิถุนายน 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team