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Wendy is awesome. I am continually relieved with my drop shipping issues (user error) as the support is always fantastic. Quick responses, actual people who know the platform back to front. Seriously, I usually avoid big company FAQ and support as I have better luck elsewhere.
Don't waste your time, get on chat with them and you'll be very happy.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Working with Ralla to make sure my orders were fulfilled correctly was absolutely wonderful! I'm glad I did bc they needed to be fulfilled correctly in order for the customer to receive their order and Ralla was an amazing help and even helped me find a supplier for a product that was out of stock. Thank you again!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I recently had the pleasure of receiving online support from Alice and I must say that Alice was quick to respond to my query and provided me with clear and concise instructions that were easy to follow. Alice's friendly and helpful approach made the entire experience a positive one and I would highly recommend her to anyone in need of online support. Thank you, Alice, for your outstanding service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I would definitely recommend this app to others because the support here is amazing. Blanca was amazing and so helpful. She was patient with me since I am new to all this and I don't know my way around here yet. She reassured me that I can do this and said it's her pleasure to help me out. Blanca should receive 5 stars!!! Thank you again for all your help :)
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The customer service was quick and efficient. I spoke with Blanca who was great! I really recommend asking any questions you have.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently contacted DSers customer support regarding an issue I was experiencing, and I must say, I was thoroughly impressed with the level of service I received. From the moment I initiated contact, Wendy from support team was prompt, courteous, and incredibly knowledgeable. She listened attentively to my concerns, provided clear and concise explanations, guided me through the entire process and provided updates on the system for me, what she did went above and beyond my expectation. I am very grateful. Big Thank You to Wendy !!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
It is straightforward to start Aliexpress-based dropshipping with Dsers. It is not too complicated to use. There is also tons of information on the blog pages. The best part is that you can connect live to the support team immediately if you encounter a problem or need support. The support team has both sound knowledge and patience. Good luck to everyone.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Isak was very helpful with my issue, he did everything for me quickly and efficiently, also very polite, would definitely recommend
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
The representative I spoke with was not only professional but also incredibly friendly. They made me feel valued as a customer and took the time to listen to my issue attentively. It was refreshing to interact with someone who genuinely seemed to care about resolving my problem.
Thanks Vivian
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I love Dsers, makes it so so easy to handle and fulfill orders.
I use also CJ dropshipping but at the end i find always the perfect match products on DSERS , Cj is kind of complicated and prices much higher.
Also support is amazing, in just 2 minutes with the help of Isla, i fixed a ''ghost order'' that was not being fulfilled, due to some mistake of mine, with the help of their staff .Thanks a lot isla
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team