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I had the pleasure to work with Olivia! she was excellent and helped me with a little problem I had fulfilling my order, thank you so much Olivia, you were such a big help!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Really proactive and professional. Being a new dropshipper isn't easy and can be quite challenging at times. But Olivia helped me with my questions, and I could see where I was missing something. Thank you so much for your support, and keep up the good work
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Always great service, super attentive and helpful, I am very satisfied with the support they have provided me, they help me solve my problems at all times, even weekends, quickly and quickly.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Helped me fix my supplier issues quickly! Fast friendly service thank you!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I just made my very first sale on Shopify and fulfilled it through DSERS. I had a few doubts and wasn't sure how to get answers. Tried the Chat Support on DSERS and I got Raphael. He immediately synced my order from Ali Express and gave me lots of info and tips with well marked screenshots. Seriously helped me. This is awesome and I think I should start sourcing all my products from DSERS. This level of service is mind blowing.
Thank you very much Raphael for being so patient with me and helping me out with the smallest details and info.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
One or should I say THE BEST Shopify app you can have. It really helps you to ease the work, and help center is helpful too.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great support from Rita! She went beyond my expectations to give me the answers I needed to solve some of my issues.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
The worker Sherry did a really good job and quickly helped me with my problem. Very recommended.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Recently, I had an issue with my order and reached out to DSers customer support. Sandy assisted me and was absolutely fantastic! She was patient, attentive, and resolved my problem quickly. Sandy's professionalism and kindness made the experience smooth and stress-free. Truly outstanding customer service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sally helped me sort out an issue I was having changing the email on one of my Dser accounts, I was having trouble and in a very short space of time managed to save my account and help :)
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team