DSers‑AliExpress Dropshipping

I recommend this app for dropshipping, very easy to use, best fufillment app I have used. Great customer service from Holly, thanks

amazing customer service with Chloe.

I'm new to the dropshipping sene so of course I have question luna was great she answered everything and helped me get up and running looking forward to working with Dsers and hoping to have a long relationship with the team thank you so much
Frank Madison

I’m more than happy with customer service DSerst , specifically with Wendy, she promptly helped me with a processing issue for a couple of our orders.
She was very professional kind and effective
Thanks again Wendy, appreciate you!

I thought I had a problem with my order not showing up on the system but I just had to change the store but didn't realize that it was there on the first place, thanks to Zina today I have no questions and no problems left, love the costumer service and the application itself. Perfection!!!

So far the help center have been very nice , especially Selena whow has been super patient and helpful answering all my requests.

Recientemente tuve la oportunidad de usar el servicio, y no podría estar más satisfecha con la experiencia. Blanca me atendió de una manera excepcional: fue rápida, eficiente y extremadamente profesional. Desde el momento en que contacté, me sentí bien atendida y todo el proceso fue mucho más ágil de lo que esperaba.

Blanca no solo resolvió todas mis dudas, sino que también se aseguró de que todo saliera perfecto. Su amabilidad y atención al detalle realmente marcaron la diferencia. Es raro encontrar un servicio tan eficiente hoy en día, y sin duda lo recomendaría a cualquiera que busque una solución rápida y confiable en DSers.

I had a problem, every time I would "push to store" it automatically set the product as "active" on Shopify. I contacted DSers, to my surprise the wait time was less than 1 minute! I literally messaged at 4:59 pm and at 4:59 pm I was responded!

Now I was answered by Chrissy, may I say Chrissy was amazing and very professional. Chrissy literally sent me THREE PICTURES to show me HOW TO do something on DSers, WITH captions to clarify it even further! The level of patience and professionalism Chrissy displayed was phenomenal! This lady broke it down for me so simply. The service I received was so professional by her.

Chrissy told me that she will "record the information you provided and report it to the relevant internal departments." So that the features on DSers will be easier for all users and future users.

I am very happy Chrissy did not make me wait at all when she responded to my message on messenger. And it is very evident she had a lot of knowledge about what she was talking about.

Overall, I am pleased with DSers and the customer service I received from Chrissy. I highly recommend DSers for everyone. I hope the feature I recommended will be available as an option soon for all DSers users! I wish everyone good luck in their businesses. Keep up the hard work everyone!

Aimee was helping me with screenshots that Aimee took and explained kindly. Appreciate your efforts.

I recently had a problem with completing an order. It was a weekend and late at night. Aliexpress said the order was in good standing, and Dsers said the order was canceled. Ivan was able to help me correct this issue quickly and efficiently. I highly recommend this app for all shopify store owners