DSers‑AliExpress Dropshipping , 24,752 รีวิว

การให้คะแนนโดยรวม
5
จำนวนต่อระดับคะแนน
  • 98% ของการให้คะแนนคือ 5 ดาว
  • 1% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
9 มีนาคม 2024

Exceptional Customer Service Experience with Adviser Lily!!!

I recently had the pleasure of interacting with Lily, and I am immensely impressed with the level of service she provided. From the moment our conversation began, Lily demonstrated exceptional patience, attentiveness, and professionalism in addressing my concerns.

Lily's dedication to solving my problem truly made my day, as she went above and beyond to ensure that I felt heard and supported throughout our interaction. Her expertise and willingness to assist were evident, and her friendly demeanor instantly put me at ease.

Thanks to Lily's guidance and assistance, my issue was resolved seamlessly and efficiently. Her commitment to customer satisfaction is truly commendable, and I greatly appreciate the positive impact she had on my experience.

I wholeheartedly recommend Lily to anyone seeking outstanding customer service. Her exemplary approach and valuable assistance are a testament to her dedication to ensuring customer happiness.

Thank you, Lily, for your exceptional support and for making my day brighter!

Five stars all the way - Lily is a star!!

vexico
สหรัฐอเมริกา
6 เดือน ในการใช้แอป
DSers ตอบแล้ว 11 มีนาคม 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28 มีนาคม 2024

DSers is very easy to use and the customer support is wonderful. I've needed it a few times and they have always replied straight away and gone above and beyond. I spoke to 'Lucy' during my last help messenger chat and she was extremely helpful, kind and patient with me :)

Bonnie Baby
ออสเตรเลีย
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 31 มีนาคม 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 มีนาคม 2024

I had trouble with my shipping and was completely lost. When my first order came in, Lily helped me set up my shipping and tracking methods. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Lily!

zencircle
สหรัฐอเมริกา
27 วัน ในการใช้แอป
DSers ตอบแล้ว 11 มีนาคม 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 มีนาคม 2024

I had some problems with my order. However, Lucy was able to help me so well, everything worked immediately. Insanely good support. Always happy to return! Absolute 10 out of 10!

Retaio
เยอรมนี
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 17 มีนาคม 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 เมษายน 2024

Sandy was outstanding if This customer service was the best I have ever received in my life and I also work in the customer service field and it gets draining and annoying, but Sandy was very patient with me and guided me through the entire process. This was hands down the best service I have received for any customer service rep 10 stars for you Sandy you're the best <3

Nova Goods Co
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
DSers ตอบแล้ว 14 เมษายน 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 เมษายน 2024

I was having so many silly problems with bringing my products to DSers. Isla to the rescue. She easily directed me to the right places to identify my problems. In a matter of minutes, problems were solved.
Bravo Zula Isla.

Majestics
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
DSers ตอบแล้ว 27 เมษายน 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 มีนาคม 2024

Customer Support rep was friendly, knowledgeable, and Professional!
In addition to explaining the information I requested, Lena also provided illustrations of what to look for, which made the process as smooth as Oasis.

Best E-Com DeaLs
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 21 มีนาคม 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 เมษายน 2024

Sylvia attended to me very well and quickly asked for all the requirements to resolve my problem, she was super kind and agile, she managed to help me correct a wrong configuration that was hiding my orders. Thank you very much and excellent service!

Tudo Shop
บราซิล
8 เดือน ในการใช้แอป
DSers ตอบแล้ว 14 เมษายน 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 เมษายน 2024

Representative Blanca is one of the most professional and helpful representatives I have come across! well done! And the app is great overall

PetyWorld Shop
อิสราเอล
5 เดือน ในการใช้แอป
DSers ตอบแล้ว 22 เมษายน 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 มีนาคม 2024

I was struggling to understand about mapping products and spoke to Jenny who was super helpful and very quick to respond! I now understand the process and can map my products with ease :)

LOVE LINK LDN
สหราชอาณาจักร
4 เดือน ในการใช้แอป
DSers ตอบแล้ว 24 มีนาคม 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team