รีวิว (30,271)

การให้คะแนนโดยรวม
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8 ธันวาคม 2023

Ótimo app só gostaria que os resumos das descrições dos produtos fossem mais bem explicados sem palavras repetidas

BrazilStory
บราซิล
ประมาณ 2 เดือน ในการใช้แอป
DSers ตอบแล้ว 11 ธันวาคม 2023

Hi,

Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 มกราคม 2024

Hola buenas tardes, de momento tengo problemas con mi cuenta, estaba funcionando bien y ahora no me deja trabajar

Plan A Solucion
อาร์เจนตินา
8 เดือน ในการใช้แอป
DSers ตอบแล้ว 22 มกราคม 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

แก้ไขเมื่อ 2 กันยายน 2021

En attente de résolution de problème, je reviendrais changer l'évaluation quand ce sera réglé ! Pris en charge par Bruna

Ma Culotte Menstruelle
ฝรั่งเศส
เกือบ 3 ปี ในการใช้แอป
DSers ตอบแล้ว 30 ธันวาคม 2020

Hi dear Ma Culotte Menstruelle !

We are so sorry that you are facing issue currently. Team has been communicating with Ali team since we got your feedback.

As you mentioned, before, there is no such issue and it happened all of a sudden. Team needs time to confirm details with Ali team, work on a fix accordingly, and test very carefully to make sure no other error happens when we solve your issue since the feature is important to all of our users.
We thank you very much for your understanding and patience. We will put the solution online very soon after we make sure the fix is completely OK.

Have a good day.

Best,
DSers team

13 กรกฎาคม 2022

não funciona 100% - mas os atendentes sempre resolvem com presteza e rapidez. A jenifer é excelente!

MAJU STORE
บราซิล
เกือบ 3 ปี ในการใช้แอป
DSers ตอบแล้ว 13 กรกฎาคม 2022

Hello Maju Store.

Thank you for taking the time to leave a review.
Could you share your thoughts on what we could improve?
This would help us to make the experience even better for all our users.

Thanks a lot and happy dropshipping!

DSers Team

14 มิถุนายน 2022

Just migrated to Dsers. unsure yet of the usefulness of app. have yet to explore further. A pleasant experience I had with Dsers was my encounter with their staff Ms Jenny Bayat. She had been very helpful & professional in her approach. Sincerely it was a pleasant experience! Importantly I managed to rectify the migration hiccup issue thru her help. Thk you Jenny & Great Job! Thk you also Dsers! Rgds Helena

Hats Idea Store
สิงคโปร์
มากกว่า 2 ปี ในการใช้แอป
DSers ตอบแล้ว 14 มิถุนายน 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 มิถุนายน 2022

I used this app after previously using Oberlo. I think this app is not as easy or to use user-friendly, but the help section and customer service has been acceptable so far. The most frustrating thing for me is I have tons of items on my store that I source from a POD app and not AliExpress, and now I have to go find all of these on DSers and "hide" them from DSers to complete my order fulfillment and it's extremely time consuming. I wish I could have connected my items from AliExpress and not connected my items directly from my shopify store.

Lil' Bun's Boutique
สหรัฐอเมริกา
มากกว่า 2 ปี ในการใช้แอป
DSers ตอบแล้ว 14 มิถุนายน 2022

Hello,

Thank you for your comment!
We understand the DSers is a bit different from Oberlo and might not be as user friendly at first.
We'll work hard to try and improve things in the near future.
Please don't hesitate to talk with our customer service team if you need help.

DSers Team

17 มีนาคม 2023

After having the Basic version more than 1 year we move to the paid Advanced subscription as it promised a better tracking service of Aliexpress tracking numbers, sadly that option never fully work as every time the supplier changed the tracking in AliExpress DSER didn't make the proper update in our web, they told us the only way to keep the tracking updated is by using the extension in chrome manually every day, but the most important, we changed to this plan to have a proper tool that could help us change the prices when the suppliers increase them in Aliexpress, THIS NEVER WORKED, not eve once, we contacted customer support more than 20 times because of this and the just gave us vague answers and never a solution, the last week we barely make profits as most of the products didn't have their prices updated, they insisted that their tool takes 24-48h, but we see is not true, there are many products mapped correctly in DSER that have old prices for weeks, terrible customer support, right now looking for a proper tool that provides the right features they advertised and move this tool back to the basic free plan.

UrbanWearOutsiders
สหราชอาณาจักร
ประมาณ 2 ปี ในการใช้แอป
DSers ตอบแล้ว 20 มีนาคม 2023

Hello!

Thank you for your comment.
We know we say that a lot, but every feedback matters!

We are sorry that this issue is taking a long time to get fixed.
Our tech team is still actively working on it!
Our support team will keep you updated on the evolution, but feel free to reach out to us anytime!

Happy dropshipping!
DSers team

16 มีนาคม 2023

Since Oberlo was sunsetted and Dsers introduced this app has proven to be very useful but it really needs to be updated so that it is supported by shopify.com I've so many products linked through Dsers and AliExpress the flow needs to be more synchronized so it doesn't take up so much time.

League-Of-Your-Own
สหราชอาณาจักร
เกือบ 2 ปี ในการใช้แอป
DSers ตอบแล้ว 17 มีนาคม 2023

Hello,

Thank you for your review, every feedback is important to us.
Could you give us more feedback about what you mean? Do you think our synchronization from Shopify to DSers is too slow?

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

23 พฤษภาคม 2022

I think Dsers it's kind of hard to figure out, a lot of information, but it seems ok. I liked Oberlo better, was more clean and clear. I'm still trying to figure it out. Hope gets better and more accessible. Got help from Meena today, she was fast, kind and communicative, appreciate it.

TrueKindstore
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
16 กรกฎาคม 2023

I am getting an error message that the app is unsupported in shopify. I am seeking some help on this. Will i have to delete all my products that i have uploaded on my store.

femboujee89.com
สหราชอาณาจักร
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 19 กรกฎาคม 2023

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.

Best,