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5
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24 กันยายน 2024

I had a problem involving Shopify that I could not find a solution for. I contacted Dsers support and was assisted by Villanelle who helped me for more than 5 hours to find a solution. I have certainly never received that kind of attention to the problem before, as I have received this time from Dsers support. I am delighted with the app and the service.

Mi tienda
สเปน
16 วัน ในการใช้แอป
DSers ตอบแล้ว 8 ตุลาคม 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 กันยายน 2024

I was trying to figure out shipping rates and I could not find the specific info that I was looking for for days.

I turned to dsers customer support live chat and Wendy helped clarify things in a matter of minutes.

My Store
แคนาดา
ประมาณ 2 เดือน ในการใช้แอป
DSers ตอบแล้ว 8 ตุลาคม 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 กันยายน 2024

Been using Dsers for a good few months now, simply cannot fault the customer support received, from all agents. Both Nephele and Olivia sorted and answered my queries insanely fast!! Best service about that I've experienced of late. 5*

Toosnug
สหราชอาณาจักร
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 18 กันยายน 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 พฤศจิกายน 2024

Very good, Thank you so much for the help, very fast, help me step by step, was there to help to proceed my first order, I recommande

Zenbeak
ฝรั่งเศส
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 5 พฤศจิกายน 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 สิงหาคม 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve the issue, but the chat support was very helpful and professional. Shout out to Blanca, one of the chat agents.

Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store

Lalic Joias
บราซิล
11 เดือน ในการใช้แอป
DSers ตอบแล้ว 20 สิงหาคม 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15 กันยายน 2024

I had problem with placing one order and colleen fron Dsers support team really helped me fix my issue,
Thanks a lot for the help

EmporiumPrime.ca
แคนาดา
4 เดือน ในการใช้แอป
DSers ตอบแล้ว 17 กันยายน 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 พฤศจิกายน 2024

“I had the pleasure of chatting with AL at DSers, and let me tell you, this professional is like a walking encyclopedia of drop shipping! Not only is AL incredibly knowledgeable—seriously, I think he might have a PhD in 'How to Make Money While Wearing Pajamas'—but he was also polite enough to answer my million questions without rolling his eyes (at least not audibly). If you need help, don’t hesitate—just be prepared to be amazed and maybe take notes!”

hellorecoverygirl
สหรัฐอเมริกา
19 วัน ในการใช้แอป
DSers ตอบแล้ว 4 พฤศจิกายน 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 กันยายน 2024

DSers support is very fast and efficient. They always answer quickly and eager to help. I'm a loyal customer for the past 2 years. Zina and Rfimp were very helpful during my last enquiry.

Le Caneton
สหรัฐอาหรับเอมิเรตส์
มากกว่า 2 ปี ในการใช้แอป
DSers ตอบแล้ว 11 กันยายน 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 ตุลาคม 2024

Zoe was fantastic! Went above and beyond to help me, answer all my questions quickly, super patient and really knows what she's doing.
Very happy with the customer service

Black Bear Home Decor
ออสเตรเลีย
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 31 ตุลาคม 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 พฤศจิกายน 2024

I would recommend this app. Their on deck 24/7 call team helped me through a bunch of problems with stock in my products. Saved me lots of money and time. A special thanks to Adele at Dsers for helping me with these problems.

Workstation Warehouse
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
DSers ตอบแล้ว 12 พฤศจิกายน 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team