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I had Chloe help me to redo an order where I changed the supplier last minute. She was a great help, quick and efficient !
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
My email was answered quickly..I was surprised how fast Lena was available to help, she then went and checked on the concerns I had with my account... answered those polite and quickly I had my issues solved and felt much better.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was having import and inventory issues and was quickly assisted by Vivian, who promptly and thoroughly explained everything, as well as imported the rest of my missing products! She was very caring, nice, and patient! I will be sure to upgrade to a paid plan soon!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Vivian is the best at helping with problems. She solved my problem quickly and even advised me on how to improve some order automation processes. Thank you Vivian!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you so much for helping me Holly. You really sorted out my problem just within few moments.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Excelente atendimento do Isak. Foi rápido e assertivo ao detectar que minha conta pessoal estava em conflito com a conta da loja. Está de parabens!!!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Blanca was amazing, she helped me out, big! hopefully when I need help again, which I will, we get connected!
Thanks
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
very helpful and fast team
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Zina very good job
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
The customer service on this app is AWESOME! Vivian went above and beyond to help me understand the issue I was having. Still learning about the rest of the app, but if this is any indication of the rest of the app, I can't wait!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team