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I'm a new user to DSers, I had some questions and reached out to support. They replied instantly
Sally from support was really helpful by sharing screenshots and guiding me through the process of the issue I'm having it at hand
It was fixed in less than 5 minutes
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
atendimento perfeito Lucia
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a situation with the address of my first order but "Lucy" immediately appeared on the support chat and solved all my doubts, amazing customer service. I was really surprised with the warmth,patience, speed and effectiveness of the support. I felt that Lucy was an expert friend in the subject and was helping me at all times, she even calmed me down so I wouldn't be afraid haha. I thank her very much. Then the application is excellent, it works very fast and is effective. Highly recommended!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer service. I had a question and within 3 minutes I sorted out. Fast and quality service.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Big Thanks to Holly, who gives very good advice and help for everything !
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
A Irene foi perfeita, me ajudou de forma rápida e eficiente! Ela é ótima, nota 5
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had some questions in my mind with this software and I contacted Ralla and he answered all my questions in a very explanatory way and instantly, he was really helpful and result-oriented, I thank you for this service
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great and fast Support to the partners. Wendy from the team was realy helpful and quick to present a solucion.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Myra was excellent today!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I received some wonderful customer support today from Adele. I was attempting to delete my account after mapping my stores, and she offered to do it herself, which was extremely helpful.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team