รีวิว (26,035)

การให้คะแนนโดยรวม
5
จำนวนต่อระดับคะแนน
  • 98% ของการให้คะแนนคือ 5 ดาว
  • 1% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
14 มกราคม 2024

Isla helped me solve my problems within 1 minute, perfect service. I can always count on DSERS. Big love

Destinea
สวีเดน
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 16 มกราคม 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 กุมภาพันธ์ 2024

I was so confused about how to change pricing on my items. Myra was so helpful and within a few minutes we solved the problem and I learned how to do things correctly! Thank you Myra! 5 Stars!!!!!

Spool of Yarn
สหรัฐอเมริกา
1 วัน ในการใช้แอป
DSers ตอบแล้ว 16 กุมภาพันธ์ 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 มกราคม 2024

I heartily endorse the DSers app, particularly for its prompt and straightforward assistance in resolving order shipping issues. With special gratitude to Chris for this

Normabest
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
DSers ตอบแล้ว 15 มกราคม 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 กุมภาพันธ์ 2024

me restringe el envio, aparece que no esta disponible

SAVED
ชิลี
1 วัน ในการใช้แอป
DSers ตอบแล้ว 16 กุมภาพันธ์ 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

15 มกราคม 2024

Very good Customer service, Replies within seconds! Thank you Marshall! They won't hesitate to help you out when you have a problem. They will work with you and figure out any issue that you have. Recommend 100% in my opinion

TwinkleToes
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 17 มกราคม 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 มกราคม 2024

I'm brand new to dropshipping and after a solid week of blood, sweat, and tears setting up my store (ok, no blood) I got my first order!!! I couldn't believe it. I got stuck in the payment process so I hopped on to FB Messenger and was connected to SHERRY after just a few short minutes. She could not have been nicer or more helpful - she took the time to explain the steps to me in detail and even provided screenshots. I have tried a few other dropshipping platforms but I'm so happy I settled on DSers!!! HIGHLY, HIGHLY RECOMMEND TO EVERYONE!!!!!!

zyndyn
สหรัฐอเมริกา
16 วัน ในการใช้แอป
DSers ตอบแล้ว 28 มกราคม 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 มกราคม 2024

Gracias a Tiffany conseguí recuperar mi pedido realizado por error, ha sido de gran ayuda! :)

KendalShop Diversos
สเปน
ประมาณ 2 เดือน ในการใช้แอป
DSers ตอบแล้ว 21 มกราคม 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 มกราคม 2024

Sylvia helped me right

Soft Clean
ฝรั่งเศส
ประมาณ 2 เดือน ในการใช้แอป
DSers ตอบแล้ว 21 มกราคม 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

แก้ไขเมื่อ 2 มีนาคม 2024

After using this app for 2 months I am now looking at moving over to another app. I was told that by upgrading the advance plan my stock will match between dsers, shopify, but no it does not match, if you edit your product/variants when pushing your product to shopify you will lose mapping, therefore you will not have the product sync in dsers and shopify, having issues with stock sold out on website but showing available on dsers.Upgrading to advance plan has not helped at all. stock holding not accurate at all. Customer service couldn't help either.

Selena was very helpful and guided me through issue resolution with clear and concise explanations, making the whole process very easy.

Giftology London
สหราชอาณาจักร
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 16 มกราคม 2024

Hi,

Thank you for your updated review, we appreciate all feedback.
You can actually restore all the mapping of your updated products in one click on the "mapping page" after you edit a product variant on Shopify, so you don't have any manual labor to do.

Please also note that sometimes, due to AliExpress updates, there may be some temporary display errors, but it would not affect your product information,

Please drop our customer services team a message via on any below methods if you have any more questions

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

17 มกราคม 2024

Sylvia from customer support service is so awesome. Her fast response just help me to solve the problem in instant !

AstroBeams™
สหราชอาณาจักร
2 เดือน ในการใช้แอป
DSers ตอบแล้ว 18 มกราคม 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team