รีวิว (26,764)

การให้คะแนนโดยรวม
5
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17 ธันวาคม 2023

I was really struggling with processing my first order until Lucy came to my rescue...Her customer service was unbelievable. She patently guided me step by step, answering any questions I had along the way.

Thats honestly the best customer service I've ever received, thankyou so much Lucy you are a superstar!!!!

Lullabuu
สหราชอาณาจักร
8 เดือน ในการใช้แอป
DSers ตอบแล้ว 18 ธันวาคม 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 มกราคม 2024

Selena was amazing. She helped me a lot and it was fast and smooth the way she helped me solve the problem. Thank you, Selen for being so Amazing

Make your dreams come true
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 15 มกราคม 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 ธันวาคม 2023

Sherry from the customer service team.. 5 Stars! Very helpful, knowledgeable and my issue was resolved extremely quickly!

Babyrhea
สหราชอาณาจักร
ประมาณ 1 ปี ในการใช้แอป
DSers ตอบแล้ว 3 มกราคม 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 ธันวาคม 2023

I recently encountered issues importing products and sought help from Olivia. I was impressed by the swift assistance I received from her. She efficiently resolved my problem in a short amount of time, demonstrating excellent communication skills. Overall, a great experience with their customer service.

Krazzehub
แคนาดา
5 เดือน ในการใช้แอป
DSers ตอบแล้ว 3 มกราคม 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18 มีนาคม 2024

excelente aplicacion, me atendio Vivian y me hizo sentir muy comoda y me ayudo en todas mis dudas, sin duda lo recomiendo ampliamente.

Mercadiitto
เม็กซิโก
ประมาณ 2 เดือน ในการใช้แอป
DSers ตอบแล้ว 20 มีนาคม 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 ธันวาคม 2023

Aimee proved to be incredibly helpful. She dedicated time to attentively listen to my concerns and presented numerous solutions to address the issue. Guiding me through a step-by-step process, Aimee ensured a thorough resolution to the problem. I cannot express enough gratitude to Aimee, especially as I was feeling the pressure to avoid any dissatisfied customers. With Aimee's assistance, I can now rest assured that my customers will promptly receive their orders. A heartfelt thank you to Aimee for her amazing support.

Enigma Promotions 34
สหราชอาณาจักร
5 เดือน ในการใช้แอป
DSers ตอบแล้ว 3 มกราคม 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 ธันวาคม 2023

So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.

A Pet Store LLC
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 3 มกราคม 2024

Hi,

We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 ธันวาคม 2023

DSers is amazing platform and the staff is wonderfull they are so helpfull and kind i have no words to explain about DSers team becuase they do the best for their users.i will always highly appreciated Isla and DSers theam and his efforts.Isla really have good and strong command over to support users with highly and amazing experience of knowledge. i sulot to isla keep up ur struggle and wish u the best of luck. may Allah bless and reward you isla. many many thanks

Apnalo
สหรัฐอาหรับเอมิเรตส์
5 เดือน ในการใช้แอป
DSers ตอบแล้ว 20 ธันวาคม 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 พฤศจิกายน 2023

Lord have mercy I was feeling defeated this evening but luckily I was connected with someone who was patient, knowledgeable and sincere. I was able to figure out what was happening with my store and i'm extremely grateful for the level of customer that i received. I had contacted someone else earlier and they could not help me at all but this person figured it out and i just wish them nothing but goodness.

Team Dreams R Us
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
DSers ตอบแล้ว 20 พฤศจิกายน 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 กุมภาพันธ์ 2024

GRAZIE PER IL VERO AIUTO SEI STATA DAVVERO UTILE .

PRINCIPELEONEBOSS STORE
อิตาลี
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 26 กุมภาพันธ์ 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team