รีวิว (29,264)

การให้คะแนนโดยรวม
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  • 98% ของการให้คะแนนคือ 5 ดาว
  • 1% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
4 มีนาคม 2024

I had some reassuring automation issues with DSers‑AliExpress and Raphael was able to solve it in less than 5 min. Great support. Highly recommended.

Kundalini Dreams
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
DSers ตอบแล้ว 5 มีนาคม 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

17 มกราคม 2024

Review for Irene, DSers AliExpress Dropshipping Partner:

I would like to take a moment to express my appreciation and satisfaction for working with Irene, my contact at DSers AliExpress. Irene has been incredibly helpful and responsive in promptly resolving any issues I have encountered during my dropshipping journey.

Whenever I have faced a problem or had a question, Irene has consistently provided fast and effective solutions. Her knowledge and expertise have been invaluable and have greatly contributed to the success of my business. Furthermore, Irene's willingness to go the extra mile in assisting me has made a significant difference in my overall experience.

Irene's dedication, professionalism, and commitment to customer satisfaction have exceeded my expectations. Her prompt responses and ability to address and resolve issues swiftly have ultimately saved me time and have allowed my business operations to run smoothly.

I highly recommend working with Irene as your DSers AliExpress dropshipping partner. With her exceptional assistance, you can be confident in overcoming any obstacles that may arise, ensuring the success and growth of your business. Thank you, Irene, for your outstanding support.

MY RITA
สหรัฐอเมริกา
6 เดือน ในการใช้แอป
DSers ตอบแล้ว 18 มกราคม 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 มีนาคม 2024

I would recommend this app and customer service. Cynthia from customer service was extremely helpful to me today. She was diligent, very courteous and cheerful, and helped an otherwise frustrating work day be a little better. I'm new to Dsers, and she was a great help!

Joyful Finds Gifts
สหรัฐอเมริกา
18 วัน ในการใช้แอป
DSers ตอบแล้ว 31 มีนาคม 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 กุมภาพันธ์ 2024

Very good service from Chrissy we tried lots of things but were unable to solve issue and had to deal directly with Ali and not Dsers but not agent's fault thank you Chrissy

Big Bite Fishing Shirts
ออสเตรเลีย
4 เดือน ในการใช้แอป
DSers ตอบแล้ว 28 กุมภาพันธ์ 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 พฤษภาคม 2024

Thank you Sandy, great support!

WideRange Wares
คูเวต
2 เดือน ในการใช้แอป
DSers ตอบแล้ว 9 พฤษภาคม 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 ตุลาคม 2023

Five Stars ⭐⭐⭐⭐⭐

I want to express my heartfelt appreciation to Jully from DSers-AliExpress for providing exceptional customer service. I encountered an issue with order processing, and Jully was not only quick to respond but also offered a solution that was not only fast but also incredibly well-explained. Her professionalism and dedication to resolving my problem made a significant difference in my overall experience. I'm extremely satisfied with the service I received, and I can confidently say that Jully went above and beyond to assist me. Thank you, Jully, for your outstanding support, and for making my experience with DSers-AliExpress a positive one!"

I hope this helps, and I'm sure Jully will appreciate your kind words.

EconomixExpress
บราซิล
4 เดือน ในการใช้แอป
DSers ตอบแล้ว 15 ตุลาคม 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 พฤศจิกายน 2023

One of the best and most useful apps for a drop shipper. Worth every cent I paid and ran my store for over three months with the free version which was really useful. The app still misses some important features such as products that aliexpress doesn't ship to certain countries will still take orders on my Shopify store, which I need to manually map a different supplier on dsers who will ship the product to the ordered country which is not guaranteed. Overall a wonderful app that is worth investing in. Also the 24/7 customer support is incredible despite it's a free or paid package. Mia from the support team helped me on the back end to link products between my store and dsers and clarified some doubts instantly.

Normendy
แคนาดา
3 เดือน ในการใช้แอป
DSers ตอบแล้ว 26 พฤศจิกายน 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11 เมษายน 2024

I was looking for a little icon to help me continue my mapping and could'nt find it. Olivia gave me a very fast and efficient help, I appreciate it so much! Thank you!

JOUONS&CO.
แคนาดา
11 วัน ในการใช้แอป
DSers ตอบแล้ว 14 เมษายน 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 พฤษภาคม 2024

muito bom
tem assistencia 24h
atendendes otimo incluindo a rita

Badaluy
บราซิล
10 เดือน ในการใช้แอป
DSers ตอบแล้ว 12 พฤษภาคม 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 ธันวาคม 2023

This is the first time I've had an issue with an item, in about a year. The customer service rep, Selena, was great. Got my issue handled quickly, and got me to the right place to have my item replaced. Thanks so much for being fantastic at what y'all do! Great service!

Duckie Pond
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
DSers ตอบแล้ว 17 ธันวาคม 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team