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I´ve never experienced this good support before. I had a problem in Dsers and Lucy helped me right away. Now everything is working and she also taught me a faster way to work with Dsers. Thank you so much Lucy, you are the best! Much appreciated.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
The agent joined the chat in almost no time.
They assisted with my issues, and shared information on how to deal with the issue if repeated.
Thumps up
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
ES UNA MEMBRECIA TIENES QUE PAGAR Esta muy limitada y me dieron 14 días de prueba y tiene muy pocos productos dispositivo en el costo SI QUIERES MÁS PRODUCTOS TIENES QUE PAGAR MÁS Y MÁS NO ME GUSTO
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
very responsive and take the time to explain and kindness
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had some trouble understanding the order and shipping process for my Shopify store and DSER. So, I decided to reach out for help through a messenger chat. At first, I was a bit skeptical, but then Sherry joined the chat and guided me through the entire process of ordering and shipping. She even went the extra mile by sending screenshots to help me visualize what she was explaining. I'm extremely pleased to be working with DSER because they have a fantastic team that can resolve any misunderstandings you may have.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Tracy did an amazing job - within minutes my problem was solved with her! Very friendly and I am a happy customer because of her. Thanks Tracy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
J'étais un peu confus pour ce qui est du délai de livraison. Je me voyais contraint de changer de fournisseur. Mais, grâce à Sylvia j'ai pu mieux comprendre. En plus d'être réactive, elle est très sympa. ❤️❤️❤️ Dsers
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Recently ran into a bug on aliexpress and it would not let me sign into to my account or get access to DSers, so I couldn't add products to my store. I was very confused and mad when this happened. But thankfully when I email Dsers support team, a nice lady by the name of Irene patiently and kindly helped me solve my problem and got me back on my feet. I'm very thankful someone like her that was patient and kind was chosen to help me. Thank you so much!!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Emma is a very helpful she helpe me a lot thanks to her :)
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I started using Dsers recently and so far I haven't had any problems. Until today I had my first problem, but I opened a chat and was promptly answered by Olivia, who quickly resolved the situation. Excellent service!
Thank you so much!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team