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Dser is a top-notch app for AliExpress product integration on Shopify. The fulfillment process is smooth, and I recently experienced excellent customer service when resolving an order issue. Irene provided step-by-step guidance and resolved the issue promptly. 5 STARS! Highly recommend
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had the pleasure of receiving outstanding customer service from Sandy. She went above and beyond to assist me, showing genuine care and professionalism throughout the entire process. Thank you, Sandy, for your exceptional service!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
This is the first time I have contacted dsers by chat and honestly I am delighted that I came across Alice, really attentive and patient, she resolved my problem quickly. I'm so satisfied with this impeccable service. Thank you Alice :)
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I needed assistance with my store set up and I was assisted promptly and I got all the guidance and help I needed. The service was great and the operator went the extra mile to help me.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was assisted by Via who was really helpful and clear in her explanation. I had a query regarding tracking of increase and decrease of prices in my store. I got a full explanation along with screenshots. This was my second time to use the online support chat, I appreciate that it is not an annoying chat bot, but a real person you are interacting with in real time. Thanks
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy was just great at helping me. She's done it very professionally, leading me step by step all the way till I got my problem solved. Great job Sandy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I love Adele service, cleat and on point!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chrissy was awesome! solved all my problems that i couldnt find a solution to anywhere else!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Adorei o atendimento da Rita
Hello,
Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
I had a problem with unexpected charges , I had a very friendly chat with Emma and we kept working together for roughly one hour till she finally solved the issue . I am very pleased and satisfied with such aftersale service . Thanks again
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team