รีวิว (30,408)
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ตามคะแนน
Fast customer service response with a small issue. Nice to see a company with a quick response time to customers.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Support is awesome. I has having so much difficulty in the beginning but they patiently walked me through what I was doing wrong (not DSers fault). Being newish to this, the support was great.
So far I love this app better than any other services out there.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Sandy was quickly, concise yet thorough!! I appreciate her answers that got right to the source of my questions and screenshots to direct me with no confusion. Sandy you are a credit to Dsers. Thanks.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Super straightforward and easy to use. Customer service is great, Raphael helped me out quickly and made it easy to understand everything :)
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
It was a very helpful experience. Every step clearly explained and the problem solved
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Blanca was the best today, she quickly respond to my problem. I'm still learning and she was very patient and caring.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great experience using the app. I was serviced by Rfimp and he did an amazing job. 10/10 customer service.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I've been using DSer for a while now, and it has completely transformed the way I manage my dropshipping business. The app is incredibly user-friendly and efficient. But what truly sets DSer apart is their outstanding customer support. A huge shoutout to Jacinta for being exceptionally helpful and responsive.
She went above and beyond to assist me with my questions and made sure everything was running smoothly. I couldn't be happier with the service and support I’ve received. Thank you, Jacinta, and the entire DSer team!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I loved Olivia's help, she was very helpful and kind. Thank you
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to LUNA, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team