รีวิว (26,060)
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ตามคะแนน
Seriene did a good job at assisting me with my inquiries and needs. Customer service was fast and they were very polite.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I recommend the app and I want to say that I received excellent service from Chris! 24/7 of excellent service
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Alice was extremely helpful with sorting out some issues I had between Dsers and Shopify. Would recommend! 10/10 customer support
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I really thank Eden. Eden is really kind and enthusiastic. I look forward to speaking with Eden many more times. Really thank you Eden.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I want to thank Sherry of Dser for a wonderful customer experience. She made it very easy for me to get my questions answered as well as step-by-step instructions which helped my journey to be more efficient and productive in my quest. I just want to thank her for her time, energy, and patience. She's amazing!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Great help!was really useful and helped me understand what was going wrong quickly.I was worried and now I am not hahaha
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
excellent service ! Fast and convenient, Irene helped me a lot! Highly recommend him
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
They are having bug on their system and they don´t even have the proper Infos. why and how long it will take. WORST part is i cannot even complete the customer Order.
DSERS Customer Service Agent EMMA has response like this:
"This is the responsibility of the technical department, so I cannot provide a specific time. Sorry............".
How can they even reply like this when so many shops are integrated with them. They should atleast provide the infos of technical department or they should atleast give us approx. time frame.
WORST SERVICE EXPERIENCE this time.
Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.
We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again.
Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
sherry from DSERS was very helpful and fast
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had some problems with a order and the attendent Holly help me a lot. Thank you for your help, Holly.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team